[aquariusDue]

It's weird seeing people on HN complain about this aspect regarding Hetzner because it's the complete opposite of my experience. Two years I've rented a dedicated server for around 40 euros monthly from Hetzner as a business customer and I had no issues whatsoever. They didn't ask for a business license or personal ID or anything really, I provided a VAT ID along with a business name and address but it wasn't anything extra compared to what I also provided Migadu or Porkbun for example.

I suppose they might have more KYC procedures for personal accounts based outside the EU otherwise I have no clue.

[whatevermom3]

Same, Hetzner has always been very flexible with me when it comes to practically anything. It's always been humans answering my queries, with of course various quality but overall quite good especially for the price. I gave them some VAT number to get reduced prices at some point and that was it :shrug:

[vidarh]

Used them for more than 10 years. There was a one off, straightforward process of providing some details back then, and then nothing more.

[gip]

I'm based in the US and I tried twice to create an account for Hetzner (a personal account as well as a company / startup account). They rejected all my attempts. I don't quite understand their business model :)

[johnthescott]

similar experience, as well. not sure what's going on with hetzner.