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trjordan | 2 months ago

This is a really good article. Don't get caught up in the tone of "anti-politics" or "slow is good." It's describing a brand of politics and impact that is just as mercurial as product development if you do it wrong. Infra and DevEx behaves fundamentally differently, and it can be a really great path if it suites your personality.

For context: my last job was PM for the infra team at Slack. I did it for 5 years. I didn't learn about Slack's product launch process until year 4. Everything until that point was internal work, on our k8s/service mesh and DB infrastructure.

The important insight here is about customer success and shadow management. Every successful engineer (and my own success) derived from figuring out what product engineers needed and delivering it. The "Shadow Hierarchy" feedback was make-or-break for those promotions. It's _hard_ to optimize for that, because you need to seek that feedback, understand if addressing it will actually fix the problem, and deliver it quickly enough to matter in the product org.

If you're willing to optimize for that internal success, you'll be rewarded, but in your career and in stability in the organization. I disagree this is only at Big Tech -- companies as small as 100 engineers have real and strong cultures in the right team, under the right manager.

But don't think this is some magical cheat code to ignoring what's important to the business. It's just a different, perhaps more palatable, route to managing the alignment and politics that are a necessary part of growth at any company.

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TimByte|2 months ago

I've seen the same dynamics play out at mid-sized companies

Quothling|2 months ago

I agree with the author in regards to it being different career paths, but I think your take is better and more nuanced. I've done both. I started my career being a spotlight engineer, quickly advancing the ranks and being sent on a educational path for leadership. I didn't like it though. Don't get me wrong. I basked in the glory for the first year, but then when it got to be just a regular day, I really started to miss solving what I see as interesting problems. Which is often working on stability and safety, building tools and infrastructure which makes it easier for other people to serve the business.

Maybe it's because I've done the spotlight thing, but I don't really care about praise from management anymore. In fact I suspect that most of my direct managers have never really known what I did, but since they've seen the impact for other people, it's not really been an issue in regards to my reviews or pay. I don't get a lot of credit and I don't get a lot of praise. I don't necessarily see someone who's build a great product with the tools I've made as stealing my credit either. That's sort of the point of what I do.

I completely agree with you that this is not just Big Tech, or Enterprise or even in organisations that are focused on Tech. I also agree that it's not about ignoring the business, you're still going to want to build things that are useful. You're still going to do change management from the ground up to make sure people know the tools are useful and how to use them. You're still going to network and be friendly with your co-workers.

What you can skip is a lot of the corporate politics and frankly most of the "financial" information. I don't even think the price is very high, you don't get the publicity, but it's not like spotlight engineers necessarily get better pay or better career paths unless they want to go into management.