Unifi is the Apple of networking gear. When something new is released the HN crowd is excited even when the same functionality existed already with another company.
This seems like a stretch. If your position is that the REAL experts are using Cisco gear instead, I guess fine. But the "HN Crowd" loves using Ubiquiti at home because it is light years better than any consumer brand, (1) in terms of giving people who know what they're doing sufficient control to do so, (2) in terms of performance, and (3) in terms of not being a buggy piece of crap.
Contrast with:
(1) eero has no web UI (ONLY mobile phone!) and almost zero network configurability. You can't set a hostname for instance for DHCP. You can have exactly one main and one guest network. You don't get to configure anything about it though. Etc.
(3) I bought a Linksys replacement for my Eeros to get 6E -- I returned it to the store due to how horrifyingly bad the Web UI was and how bad the "app" was too. AND it also had flaws like inability to have reservation IPs outside the DHCP pool range.
Apple is actually the opposite of Ubiquiti -- they don't want you to be able to configure anything or have any visibility into anything. It either 'just works' or just silently fails or fails with "An error occurred."
Ubiquiti at home because it is light years better than any consumer brand
As someone who simply wanted to isolate different devices on my home network, I was looking at nearly thousands of dollars of hardware, installing abstract OpenWRT software, and arduous VLAN rules to do this. It was shocking how immature this space is. I finally caved to the ubiquiti setup and am glad I did.
> Apple is actually the opposite of Ubiquiti -- they don't want you to be able to configure anything or have any visibility into anything.
True, however before I was running a UniFi household I did quite enjoy Apple's Airport equipment. Back in the day it felt like they were the first time I had consumer networking equipment that I wasn't forced to reboot regularly to resolve issues.
Ubiquiti is one of the few companies doing prosumer hardware - and doing it extremely well. They give you access to advanced, raw configurations without necessarily having to go "full enterprise" deployment. They also have solutions for just about everything.
That being said, I generally have moved towards other Wifi solutions as I've grown weary of tweaking Ubiquiti all of the time. I found that I could get better top-end performance out of Ubiquiti gear, but really struggled to hammer out poor performance in edge cases. Particularly, with jitter and random latency spikes.
My consumer mesh wifi system gets nowhere near it's advertised performance, with little way for me to tweak it. However, I rarely need "full performance" and it doesn't suffer from the same random glitches.
Where they differ also from Apple, and indeed is insanely amazing for a network hw company is that I'm still getting software updates for my , I don't know, at least 7 years old AP. A consumer device.
I used to think the same way, and I loved UBNT.
Sadly, after 2 different more advanced configs I had caused wild stability issues - affecting APs, a USG and the controller itself to the point of making them less reliable than a random TP-Link router, plus an ERL randomly dying on me without warning and never booting again - I decided to pull UBNT from anything and anywhere.
I now exclusively use open-source projects with a strong history and community - or used high-end enterprise gear that I pick up when it reaches EOL so it's dirt cheap.
Stability has been so much better, even with the most advanced configs I ever created.
I've moved to buying last gen used Ruckus Unleashed APs (usually R720 as they are cheap and very reliable). Way higher quality but steep learning curve for many functions, although if someone is willing to put in some effort it's not that bad.
They have always been stuck between prosumer, pro business, and enterprise.
They have tried to go subscription based licensing but that can be conflicting for companies who just want decent reliable network gear in all the above market segments.
I fit in the prosumer category and have about $10,000 in gear and while it's great for my needs I don't see myself ever spending money for network gear subscriptions.
They made some good decisions aswell in the recent past, looking at their firewall configuration features (made it zone based).. All in all their eco system is worth it imo and the hardware is actually affordable. On the other hand I had some mikrotik gear in the past which was also really good, the user interface is just not as shiny ;-)
That is fair, though they at least walked back some of those, and self-hosting is still very much a thing if you prefer not to deal with configuring your system through Someone Else's Computer.
I still like them. I have almost no real complaints about their products. They just work for me. Here is an example: I had a Netgate with pfsense for my home gateway. My primary home internet provider can be a little flaky, so I have a beefy 5G gateway backup. It was way too hard to configure one of the ports to support automatic WAN failover. The, less expensive, unifi product just worked. It was just a simple setting in the gateway's management UI. The information provided in the dashboard is rich and it implements things like constant QoS monitoring that has a nice plot. It adopts and manages my home wifi and makes it super easy to configure channels, analyze congestion, and do all the deeper technical configuration I could ask for.
Another example, I had Frigate set up on a home rolled NAS. Again, it worked alright, but it always stole time from me. It always needed a little maintenance or tweaking or thinking. I bought a UNVR and modern Unifi cameras. Adopted, zero thinking or management from me. I still retain control of my data and it respects my privacy. It isn't perfect, but at the price point it solved meaningful problems I cared about in both cases. Yes they are commercial products and not open source, but they are priced reasonably to my eyes (the UCG ultra was actually cheaper than the netgate). That makes me a happy customer.
I have run their wifi APs for over a decade with no problems. It's not perfect, I know there are still privacy concerns. No company is really perfect, but they are good to me.
The corollary to them just working is that if they don't, they don't just ignore you like Apple. I reported a bug between two pieces of their hardware when talking to a specific 5Gbe NIC via their support without a support contract. They took a week to get back to me with a member of their QA department talking directly with me and having me validate beta firmware with them. After about a week of back-and-forth, they had a fixed version that has been deployed globally to everyone.
Meanwhile, Apple still hasn't fixed bugs that I reported to them between 2012 and 2014 while working for one of the largest universities in North America as a level 2 tech.
For wireless, the prices aren’t much different from products with comparable feature sets/performance. For some niche combinations, they’re the only option that doesn’t force you way upmarket (Meraki, etc.). Most of the money they make is from small business and tiny WISPs, not HN boosters overdoing it on their home WiFi in what must be a bid to get their partner to divorce them.
Their wired stuff is a total scam since Edgerouter fell off, though. The same functionality exists on a $50 netgear managed switch (or wired router, etc.), and the shitty unified configuration interface doesn’t justify the markup at all.
To be somewhat fair, the quality of their management tools for their switches and routers has increased somewhat, and some of their wired routers are actually decent on the price/performance spectrum these days.
Meanwhile, the quality of their competitors’ tools for managing multiple switches without manually configuring each one, individually, over SSH or via a graphical tool is not necessarily amazing.
For example, it’s been a while since I used Ruckus Unleashed (the low-end management tool from an very upmarket vendor), but I think UniFi Network (the management tool) is a good amount better than Unleashed.
I really wish the people who put so much effort into software like OpenWRT would put some of that effort into managing multiple devices in a nice, unified manner. The tooling could be so much better.
>HN boosters overdoing it on their home WiFi in what must be a bid to get their partner to divorce them..
Au contraire!
I got tired of the refrain "are you messing with the network again?" in the evenings when the neighbors are all streaming Netflix and crowding the airwaves, so I installed several low power UI APs around the house and and popped my own DNS and devices to a separate VLAN.
No more complaints :)
I do wish Unifi offered more configuration in the ad-blocking department, but I'm hesitant to inflict anything but the most vanilla deployment on the remainder of the household..
I haven't really seen cheaper overall solutions for medium-sized home deployments than their gear. I need a layer 3 switch with 1 SFP+ 10Gbe port, and at least 5 1/2.5/5/10 Gbe copper ports with POE++ on at least 2 ports. I cannot find a cheaper solution that the USW-Pro-XG-8-PoE from any vendor. If you know one, please let me know.
Sure some of their hardware is overpriced, but they're pushing the limits of what's available in the 10 and 25 Gbe areas at relatively reasonable prices.
I'm sure you can find price differences at different products & tiers, but quickly glancing around it sure doesn't look like Ubiquiti has any particular premium markup.
Regardless having a self-hosted, buy-it-and-own-it, non-business friendly product line absolutely has value. I loved my mikrotik switches when I was just messing around, but the single pane of glass, central management is not insignificant when time becomes a more precious resource and you just need it to work.
To be fair, they have a nice ecosystem for networking nerds. I got a Dream Router last week for black friday and I'm super happy with it. Setup was like 20 seconds.
I'm looking forward to getting more Unifi gear in the near future.
They have the form-over-function aspect too, in that they decided to keep the external design language consistent across the board no matter what. Which meant they couldn't improve the passive heat dissipation enough to keep up with newer network standards, and had to resort to putting fans in their WiFi APs to keep them from overheating.
And they make the whole claim of 'minimalism means easy to use for power users', which really means 'we'll keep messing with how the meshing in your house works so that you're unable to pin preferred routes between nodes - because without seeing your house we know better'.
Which units is that? I have a pair of u7 pros in my house and they’ve never made a peep, though admittedly they don’t get pushed very hard at all; the TV and two main computers are wired, so it’s really just iot junk and phones on the wifi.
I've got some old Unifi gear and there's a couple of things that make them unlike Apple.
Firstly, I can run the network controller easily in Linux (in Docker as it happens, but the image is third party - jacobalberty/unifi). It's happily running on Raspberry Pi.
Secondly, I've got one really old access point that is now unsupported for updates, but apart from that, there's no problem with controlling it along with the supported ones.
Also, I don't need a cloud connection though they do encourage using one.
Not quite, DIY vs technologies like Unifi make it accessible to the masses where the former is for the few to feel good about themselves, and the latter makes a difference in moving things forward for the many without as much investment in time, because people shouldn't have to be free employees of technology to derive a benefit..
"Just works" means you can enjoy other parts of technology, like what you do with it, instead of just getting and keeping it working.
AVM is great for single-owner use with sub 20 devices.
Unifi is great for small IT companies providing network services to tens of costumers. Being able to manage everything remotely (and even batch things for all of your customers) is great.
Because Unifi is more focused on the needs of businesses and enthusiasts. AVM and Netgear Orbi are products for the consumer market. So they miss a the advanced features Unifi supports.
Unifi is used by the tech-savvy homeowner that needs PoE for their security cameras and wants to control and configure their network without needing a network engineer.
I recently bought their cloud fiber gateway and two in wall wifi 7 access points because I'm setting up a network in my new apartment and hear this multiple times.
Honestly they are nothing like Apple - like just look at their mobile apps - how many do they have - 10 ? To interact with the same gateway just for slightly different use-cases. Not to mention that the functionalities are hard to decipher
xp84|2 months ago
Contrast with:
(1) eero has no web UI (ONLY mobile phone!) and almost zero network configurability. You can't set a hostname for instance for DHCP. You can have exactly one main and one guest network. You don't get to configure anything about it though. Etc.
(3) I bought a Linksys replacement for my Eeros to get 6E -- I returned it to the store due to how horrifyingly bad the Web UI was and how bad the "app" was too. AND it also had flaws like inability to have reservation IPs outside the DHCP pool range.
Apple is actually the opposite of Ubiquiti -- they don't want you to be able to configure anything or have any visibility into anything. It either 'just works' or just silently fails or fails with "An error occurred."
whatshisface|2 months ago
https://www.historytools.org/docs/reasons-to-avoid-amazon-ee...
dmoy|2 months ago
I use both mikrotik and ubiquiti at home. The mikrotik is necessary for a few things the ubiquiti can't do, but mostly it's a wash.
Incidentally mikrotik tends to be behind ubiquiti for rolling out new wifi stuff
staplers|2 months ago
zbuttram|2 months ago
True, however before I was running a UniFi household I did quite enjoy Apple's Airport equipment. Back in the day it felt like they were the first time I had consumer networking equipment that I wasn't forced to reboot regularly to resolve issues.
hyperpl|2 months ago
SkyPuncher|2 months ago
Ubiquiti is one of the few companies doing prosumer hardware - and doing it extremely well. They give you access to advanced, raw configurations without necessarily having to go "full enterprise" deployment. They also have solutions for just about everything.
That being said, I generally have moved towards other Wifi solutions as I've grown weary of tweaking Ubiquiti all of the time. I found that I could get better top-end performance out of Ubiquiti gear, but really struggled to hammer out poor performance in edge cases. Particularly, with jitter and random latency spikes.
My consumer mesh wifi system gets nowhere near it's advertised performance, with little way for me to tweak it. However, I rarely need "full performance" and it doesn't suffer from the same random glitches.
z3ratul163071|2 months ago
This is unprecedented and much appreciated.
int0x2e|2 months ago
I now exclusively use open-source projects with a strong history and community - or used high-end enterprise gear that I pick up when it reaches EOL so it's dirt cheap. Stability has been so much better, even with the most advanced configs I ever created.
FuriouslyAdrift|2 months ago
jonah|2 months ago
r1290|2 months ago
inopinatus|2 months ago
kibwen|2 months ago
brandensilva|2 months ago
They have tried to go subscription based licensing but that can be conflicting for companies who just want decent reliable network gear in all the above market segments.
I fit in the prosumer category and have about $10,000 in gear and while it's great for my needs I don't see myself ever spending money for network gear subscriptions.
ttyyzz|2 months ago
flyinghamster|2 months ago
chrisweekly|2 months ago
Nux|2 months ago
bitexploder|2 months ago
Another example, I had Frigate set up on a home rolled NAS. Again, it worked alright, but it always stole time from me. It always needed a little maintenance or tweaking or thinking. I bought a UNVR and modern Unifi cameras. Adopted, zero thinking or management from me. I still retain control of my data and it respects my privacy. It isn't perfect, but at the price point it solved meaningful problems I cared about in both cases. Yes they are commercial products and not open source, but they are priced reasonably to my eyes (the UCG ultra was actually cheaper than the netgate). That makes me a happy customer.
I have run their wifi APs for over a decade with no problems. It's not perfect, I know there are still privacy concerns. No company is really perfect, but they are good to me.
hardolaf|2 months ago
Meanwhile, Apple still hasn't fixed bugs that I reported to them between 2012 and 2014 while working for one of the largest universities in North America as a level 2 tech.
johncolanduoni|2 months ago
Their wired stuff is a total scam since Edgerouter fell off, though. The same functionality exists on a $50 netgear managed switch (or wired router, etc.), and the shitty unified configuration interface doesn’t justify the markup at all.
amluto|2 months ago
Meanwhile, the quality of their competitors’ tools for managing multiple switches without manually configuring each one, individually, over SSH or via a graphical tool is not necessarily amazing.
For example, it’s been a while since I used Ruckus Unleashed (the low-end management tool from an very upmarket vendor), but I think UniFi Network (the management tool) is a good amount better than Unleashed.
I really wish the people who put so much effort into software like OpenWRT would put some of that effort into managing multiple devices in a nice, unified manner. The tooling could be so much better.
seemaze|2 months ago
Au contraire!
I got tired of the refrain "are you messing with the network again?" in the evenings when the neighbors are all streaming Netflix and crowding the airwaves, so I installed several low power UI APs around the house and and popped my own DNS and devices to a separate VLAN.
No more complaints :)
I do wish Unifi offered more configuration in the ad-blocking department, but I'm hesitant to inflict anything but the most vanilla deployment on the remainder of the household..
hardolaf|2 months ago
Sure some of their hardware is overpriced, but they're pushing the limits of what's available in the 10 and 25 Gbe areas at relatively reasonable prices.
kllrnohj|2 months ago
Ubiquiti 5 port managed switch: $30 https://store.ui.com/us/en/category/all-switching/products/u...
Netgear 24 port managed switch: $260 (with a 1 year subscription included!) https://www.netgear.com/business/wired/switches/smart-cloud/...
Ubiquiti 24 port managed switch: $225 https://store.ui.com/us/en/category/all-switching/products/u...
Sorry, but what markup are you referring to?
I'm sure you can find price differences at different products & tiers, but quickly glancing around it sure doesn't look like Ubiquiti has any particular premium markup.
Regardless having a self-hosted, buy-it-and-own-it, non-business friendly product line absolutely has value. I loved my mikrotik switches when I was just messing around, but the single pane of glass, central management is not insignificant when time becomes a more precious resource and you just need it to work.
beAbU|2 months ago
I'm looking forward to getting more Unifi gear in the near future.
jsheard|2 months ago
Normal_gaussian|2 months ago
mikepurvis|2 months ago
ndsipa_pomu|2 months ago
Firstly, I can run the network controller easily in Linux (in Docker as it happens, but the image is third party - jacobalberty/unifi). It's happily running on Raspberry Pi.
Secondly, I've got one really old access point that is now unsupported for updates, but apart from that, there's no problem with controlling it along with the supported ones.
Also, I don't need a cloud connection though they do encourage using one.
j45|2 months ago
"Just works" means you can enjoy other parts of technology, like what you do with it, instead of just getting and keeping it working.
a3w|2 months ago
Why did AVM or Netgear Orbi not get this treatment for "works", though?
alphager|2 months ago
Unifi is great for small IT companies providing network services to tens of costumers. Being able to manage everything remotely (and even batch things for all of your customers) is great.
gorjusborg|2 months ago
lwkl|2 months ago
Unifi is used by the tech-savvy homeowner that needs PoE for their security cameras and wants to control and configure their network without needing a network engineer.
milliams|2 months ago
baby_souffle|2 months ago
They were founded by some people that left Apple.
amelius|2 months ago
wrobelda|2 months ago
synergy20|2 months ago
rafaelmn|2 months ago
Honestly they are nothing like Apple - like just look at their mobile apps - how many do they have - 10 ? To interact with the same gateway just for slightly different use-cases. Not to mention that the functionalities are hard to decipher