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amukbils | 2 months ago

No mention of the reason why. Seems like a foundation feature. Ran into trouble more than once by their bad auth system.

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embedding-shape|2 months ago

My five cents for a guess: they've used the email as an index somewhere, which massive amount of data now depends on and they keep pushing forward the need of migrating away from that because it'll be painful and take long time.

guestbest|2 months ago

Maybe they could use Claude and speed up that development.

amukbils|2 months ago

That's a good guess .. but I bet they are also paying price for this in support costs .. I'd be curious what percentage of their support tickets are related to this (also the require you to cancel subscription, create a new account, create a new subscription if you want to change a pro account)

clickety_clack|2 months ago

I’d say it’s a rookie mistake, but they’re a half-trillion dollar company, so maybe I _should_ use email address as an id?

NewsaHackO|2 months ago

Maybe they used ChatGPT 1.0 to vibe code it