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breakfastduck | 2 months ago

This kind of stuff is simply a result to certain companies having a userbase bigger than they maybe even want (especially when offering a free tier).

They can get away with not implementing even basic stuff, becauase their core feature is all 99% of the users even care about.

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lxgr|2 months ago

At some point, it must be worth it to implement this just for the sake of their customer support team alone.

Then again, they have LLMs that can just deflect all "change email" related questions to an FAQ article containing the "wontfix" information...