[ndespres]

I agree with the author. I understand many of the reasons others give here for why icons could be beneficial- localization, literacy, vision issues, etc. all are great reasons to supplement text with icons, theoretically. But I disagree that these icons, I mean those shown as examples in the Apple menu, Safari menu, or Google Docs menus- actually convey anything useful and really do prove the authors point that they’re poorly implemented.

I realize it may be generational and privilege based, as I can read English and have a good deal of computer literacy. To my eyes the icon trend of flat, minimal icons paradoxically ask a user to possess a higher degree of computer fluency to successfully parse the artistic intent of the icon and map it to its function. When these icons don’t accurately convey their function (the Paste icon is a blank clipboard. What’s that do?) and when the design language is inconsistent within the same application and OS (do cogs mean Preferences? Services? you’re building a very confusing world for most of the user group types you claim to be helping.

[omnimus]

It doesn't actually matter that much what the icon is. It's impossible to creat icons people would fully understand - otherwise you wouldn't need a label at all.

The function of the icon is to have distinct shape so you are able to visually distinguish menu items quickly in future (more you use the app).

There are other factors like consistent placement that can help. This icon approach is good especially if you have common shared menu items over the OS or they change their placement throughout the app.

[VBprogrammer]

The IKEA instructions are generally regarded as a triumph of simplicity. Yet on more than one occasion I've come across cases where a few words in a call out would have prevented having to redo some step after later realising that some features had to be oriented a particular way - the pictures not quite conveying their intention until it was obvious in hindsight.

[busywaiting]

> The function of the icon is to have distinct shape so you are able to visually distinguish menu items quickly in future (more you use the app).

In theory, yes. But if you look at the examples in the article, the shapes are basically all similarly-sized circles.

In the Apple example, "System Settings" is circle (A gear with barely discernible teeth.) "Recent Items" is a circle (a clock.) "Force Quit" is a circle (a rounded! octagon.) "Sleep" is...a circle with a line through the bottom third. "Log Out" is...a human silhouette in a circle! (Why?)

It doesn't matter what the icon is as long as the icons are distinct, and today's icons aren't.

[ndespres]

Others have brought up the Office 97 style for good reason. Everything has an icon, on an icon toolbar. Every command can also be on a file menu but most of them there don’t have an icon. The ones that do are special or intended to draw your attention.

And there’s a consistent metaphor: for example the web browser is represented by a globe for the world wide web. So the “hyperlink” function is a globe with a chain. This the “preview as web page” is a globe with a magnifying glass (whereas the print preview command is a sheet of paper with a magnifying glass.).

This icon language hints at function through its form and helps serve as a cue, a reminder, or a visual representation of its function.

And it all worked on 640x480 256 color screens. They are thoughtful and useful. These plain flat uninformative icons are just rude.

[troupo]

> The function of the icon is to have distinct shape so you are able to visually distinguish menu items quickly in future (more you use the app).

I wrote it in a different comment elsewhere: this is exactly why you don't want icons on every menu item. When everything tries to be stand out, nothing does. It's much easier to distinguish groups and "it's the third item below the icon" than "out of these identical looking icons one of them points to a menu item that does what I want".

[pjot]

Similar is the save icon, though for a different reason. It conveys its function well, but one first needs to know what a floppy disk even is!

[qwertytyyuu]

Nah, people especially younger ones associate the floppy disk with the save button