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zrobotics | 2 months ago

So what grocery stores used to be ~90 years ago, when the norm was you would give the clerk a list and they would grab your items from the back? The only stores I'm still aware of that are setup like this are auto parts stores, where 90% of the inventory is in the back.

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Doxin|2 months ago

Toolstation still has a model like that, and I gotta say I love it. They also seem to hire people who actually know something about the products they sell which is an unfortunate rarity these days.

ZeWaka|2 months ago

Only other places I can think of is weed dispensaries and pharmacies.

You could also count shoe stores and high-end jewelry and watch stores in that the clerk has to go in the back to fetch the non-display model.

ssl-3|2 months ago

Professional supply houses are usually that way, too.

Graybar[1], for instance: There's a counter with bar stools, and behind that counter are people who know their inventory very well.

I just walk in and tell them what I want. They write it all down on paper faster than I can say the words and then disappear into the back to fetch it while I help myself to a free ice cream sandwich from the freezer over on the right that one of the local trade unions provides.

[1]: Graybar is a US-based electrical supply place. The companies I work for have accounts there, but as far as I know anyone can walk in and buy stuff. They also have some datacom stuff. If I'm in the middle of Nowhere, Ohio and need, say, a single-mode patch cord today, then there's probably a Graybar less than an hour away that has one in stock. Otherwise, they'll have one for me tomorrow before 7:00AM.

gambiting|2 months ago

In the UK you have a whole chain of stores called Argos where you have a catalogue of items, you pick the items you want and the clerk brings them to you. Also Screwfix and Toolstation are both hardware stores that operate the same way.

NegativeLatency|2 months ago

A store with a good deli/butcher is still like this to some degree