[parisidau]

I do have backups of most data, including photos, but there are things you can't backup like shared actively edited iWork documents, and things like that. I can rebuild from it, but it's still a shitshow and my very expensive devices are bricked.

[holigot]

What a nightmare - hope everything will end well.

Concerning all those 'bricked' devices it would be really nice to get some more details concerning the 'block'.

Can you use your iPhone to call someone, can you use your MacBook overall? Login, use Apple Passwords(!), looking at photos within photos app and so on...

Or are all those devices completely locked?

[xigoi]

> there are things you can't backup like shared actively edited iWork documents

If they’re shared, surely someone else can still access them?

[parisidau]

Apple (via Executive Relations) says they won't do anything. Guess I'm stuffed.

[Aachen]

What's an iWord and why can't it be backed up?

[thih9]

Nobody said iWord.