[parisidau]

It's been done, a few days ago. Nothing yet, but here's hoping.

[valleyer]

Good. Don't be afraid to follow up if they drag their feet. Be respectful but persistent. I'm sorry this is happening to you. It's a shitty feeling.

[nlh]

That's an unhelpful and unnecessarily nasty comment. Millions and millions and millions of people trust Apple. Whether you agree or not, to say they "deserve" something like this for doing what any normal person on this earth would do (and is marketed-at to do) is obnoxious.