I tried around 10 years ago, repeatedly would provide a password, get a notification, click on it, get asked to type my new password.. and get told the password was invalid.
Anyways, I moved on with my life. I was only reminded of it this year when I got referred for a job at Apple.. and guess what, I still can't make an Apple ID. So now I can't ever get a job at Apple :) Oh well, first world problems.
This Kafka nightmare is somewhat funny when it does not impact your life, but with increasing centralization, I worry for the future. What happens when an AppleID/Google account in good standing is required to open a bank account? Go grocery shopping? Hold your drivers license? Apply for a job anywhere?
Big tech has repeatedly shown that they are willing to ignore life destroying account workflows so long as they only impact a minority.
This happened to me when the local credit union, TechCU, overhauled their web interface and app. I called their help line and stumped them for a while. I finally figured out their interface allowed me to use a period in my password and confirmation field and accepted them but somehow their login process did not. To their credit the characters they listed as allowable did not list period which I did not read carefully and just skimmed the first time I saw it.
> I still can't make an Apple ID. So now I can't ever get a job at Apple
Is this actually a requirement to work at Apple? What is the legality of employers demanding their employees agree with unrelated-to-their-job terms and conditions? I mean, one of these conditions is that you settle all disputes with them through arbitrators of their choosing, that would be crazy if true.
Since these companies have positioned themselves and infrastructure and are de facto utilities, we need to regulate them as such. If they are going to cancel an account there needs to be a transparent and open process that is fair, not autonomous fraud protection without recourse, just a goodbye. This is them pushing their costs, fraud protection, onto others who cannot stop it. Regulate them.
My take away is never to buy Apple products. Their brand marketing. ng projects a level of quality they simply no longer have. This kind of support problem is unacceptable and Apple isn't going to improve the situation unless it impacts sales. (In all probability it will continue to get worse until it impacts sales.)
What’s the latest on this from the OP? Did Tim Cook’s team respond?
We live a dystopian world where a trillion dollar company can’t fix the account. Worse than that, out of their several hundred thousand employees, not a single one is capable or willing to fix it.
Speaks volumes about our species in general and where we are headed.
When the executives go on their spiritual retreats or their boondoggle get togethers to talk about company values to the employees; it would all seem so pointless and hypocritical when they can’t fix situations like this.
Not having to provide customer service is part of the magic that allows these tech companies to get to this size in the first place. Customer service doesn't scale.
I had a relative ask me to buy them an Amazon voucher as a birthday gift, because they lived on the other side of the world, didn’t want to eat the SWIFT charges, and didn’t know how to offramp cryptocurrency.
For some reason every card I put in wasn’t accepted, and then my 10 year old Amazon account was banned. I was even using a Fire TV at the time with the same account. Had to create a new account. Very annoying.
They're essentially a scheme to collect cash in advance and reap unspent cards, right? I don't know why anyone ever thought they made more sense than cash.
ChrisArchitect|2 months ago
akkartik|2 months ago
I tried around 10 years ago, repeatedly would provide a password, get a notification, click on it, get asked to type my new password.. and get told the password was invalid.
Anyways, I moved on with my life. I was only reminded of it this year when I got referred for a job at Apple.. and guess what, I still can't make an Apple ID. So now I can't ever get a job at Apple :) Oh well, first world problems.
3eb7988a1663|2 months ago
Big tech has repeatedly shown that they are willing to ignore life destroying account workflows so long as they only impact a minority.
stevenwoo|2 months ago
lcnPylGDnU4H9OF|2 months ago
Is this actually a requirement to work at Apple? What is the legality of employers demanding their employees agree with unrelated-to-their-job terms and conditions? I mean, one of these conditions is that you settle all disputes with them through arbitrators of their choosing, that would be crazy if true.
unknown|2 months ago
[deleted]
kevin_thibedeau|2 months ago
Sounds like an egregious EEO violation then.
kryptn|2 months ago
gnabgib|2 months ago
beached_whale|2 months ago
josefritzishere|2 months ago
iJohnDoe|2 months ago
We live a dystopian world where a trillion dollar company can’t fix the account. Worse than that, out of their several hundred thousand employees, not a single one is capable or willing to fix it.
Speaks volumes about our species in general and where we are headed.
When the executives go on their spiritual retreats or their boondoggle get togethers to talk about company values to the employees; it would all seem so pointless and hypocritical when they can’t fix situations like this.
add-sub-mul-div|2 months ago
paranoidrobot|2 months ago
From their bsky account, maybe.
[1] https://bsky.app/profile/hey.paris/post/3ma3of537kk2d
unknown|2 months ago
[deleted]
PaulHoule|2 months ago
ryanjshaw|2 months ago
For some reason every card I put in wasn’t accepted, and then my 10 year old Amazon account was banned. I was even using a Fire TV at the time with the same account. Had to create a new account. Very annoying.
steve_adams_86|2 months ago