[laz]

No. You sit on the call and wait to restore your service to your users. There’s bullshit toil in disabling scale in as the outage gets longer.

Eventually, AWS has a VP of something dial in to your call to apologize. They’re unprepared and offer no new information. The get handed to a side call for executive bullshit.

AWS comes back. Your support rep only vaguely knows what’s going on. Your system serves some errors but digs out.

Then you go to sleep.