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auxym | 2 months ago
My experience working at large size company that paid those sort of sums for a different FEA software is that we got an "application engineer" assigned to us to answer any questions we had and provide needed documentation if anything was needed. He actually sat and worked from our own offices one day per week.
areoform|2 months ago
auxym|2 months ago
Once again, this isn't a huge expense compared to the license cost + the engineer's salary.
Then for ongoing support/questions you get the support I mentioned including the onsite support engineer.