I think if you need something more reliable than us-east-1 that you should be hosting on prem in facilities you own and operate.
There aren't that many businesses that truly can't handle the worst case (so far) AWS outage. Payment processing is the strongest example I can come up with that is incompatible with the SLA that a typical cloud provider can offer. Visa going down globally for even a few minutes might be worse than a small town losing its power grid for an entire week.
It's a hell of a lot easier to just go down with everyone else, apologize on Twitter, and enjoy a forced snow day. Don't let it frustrate you. Stay focused on the business and customer experience. It's not ideal to be down, but there are usually much bigger problems to solve. Chasing an extra x% of uptime per year is usually not worth a multicloud/region clusterfuck. These tend to be even less resilient on average.
It’s kind of amazing that after nearly 20 years of “cloud”, the worst case so far still hasn’t been all that bad. Outages are the mildest type of incident. A true cloud disaster would be something like a major S3 data loss event, or a compromise of the IAM control plane. That’s what it would take for people to take multi-region/multi-cloud seriously.
> It's a hell of a lot easier to just go down with everyone else, apologize on Twitter, and enjoy a forced snow day.
You forget things like emergency services. If we were to rely on AWS (even with a backup/DR zone in another region), and were to go down with everyone else and twiddle our fingers, houses burn down, people die, and our company has to pay abatements to the govt.
A sound banker, alas, is not one who foresees danger and avoids it, but one who, when he is ruined, is ruined in a conventional and orthodox way along with his fellows, so that no one can really blame him. JM Keynes
I like this a lot, this is a great comparison for hetzner american offerings since it's not big enough for them to even bother investing much into it so there's not that many complains about it. People just dumping it (me included) after discovering the amount of random issues it has probably also doesn't help.
if you are using hetzner: avoid everything other than fra region, ideally pray that you are placed in the newer part of the datacenter since it has the upgraded switching spine I haven't seen the old one in a bit so they might have deprecated it entirely.
Ass covering-wise, you are probably better off going down with everyone else on us-east-1. The not so fun alternative: being targeted during an RCA explaining why you chose some random zone no one ever heard of.
Places nobody's ever heard of like "Ohio" or "Oregon"?
Yeah, I'm not worried about being targeted in an RCA and pointedly asked why I chose a region with way better uptime than `us-tirefire-1`.
What _is_ worth considering is whether your more carefully considered region will perform better during an actual outage where some critical AWS resource goes down in Virginia, taking my region with it anyway.
I find it funny that we see complaints about why software quality has got worse alongside people advocating to choose objectively risky AWS regions for career risk and blame minimisation reasons.
Istr major resource unavailability in US-East-2 during one of the big US-East-1 outages because people were trying to fail over. Then a week later there was a US-East-2 outage that didn't make the news.
So if you tried to be "smart" and set up in Ohio you got crushed by the thundering herd coming out of Virginia and then bit again because aws barely cares about you region and neither does anyone else.
The truth is Amazon doesn't have any real backup for Virginia. They don't have the capacity anywhere else and the whole geographic distribution scheme is a chimera.
> being targeted during an RCA explaining why you chose some random zone no one ever heard of.
“Duh, because there’s an AZ in us-east-1 where you can’t configure EBS volumes for attachment to fargate launch type ECS tasks, of course. Everybody knows that…”
how about following the well-architected framework and building something with a suitable level of 9s where you can justify your decisions during a blameless postmortem (please stamp your buzzword bingo card for a prize.)
This to me was the real lesson of the outage. A us-east-1 outage is treated like bad weather. A regional outage can be blamed on the dev. us-east-1 is too big to get blamed, which is why it should be the region of choice for an employee.
This story missed a glaring detail. There are simply more data centers in northern VA [0]. More than the rest of the US by a wide margin, or the entire EU+Asia. Things break here because it's where most things are.
Cackling while reading this visiting my family in Northern Virginia for the holidays. Despite it being a prominent place in the history of the web, it's still the least reliable AWS region (for now).
us-east-1 is often a lynchpin for services worldwide. Something hinky happening to dns or dynamodb in us-east-1 will probably wreck your day regardless of where you set up shop.
Yes, it's the least reliable. Thanks for summarizing the data here to illustrate the issue.
It's often seen as the "standard" or "default" region to use when spinning up new US-based AWS services, is the oldest AWS center, has the most interconnected systems, and likely has the highest average load.
It makes sense that us-east-1 has reliability problems, but I wish Amazon was a little more upfront about some of the risks when choosing that zone.
I stopped deploying to a single region for production years ago, so I don’t really have a horse in this region comparison race. That said, I’ve seen network level issues in every region I use — nothing like the big outage, but issues that may disrupt a service. Designing for how the world is rather than how I wish it was makes a lot of sense to me.
I don't know if this is still true, or related, but that area used to be (Circa 10-30 years ago) very highly prone to power outages. The reason was lots of old trees near the lines that would inevitably fall; blackouts in local areas were common due to this.
That's an interesting data point, but I don't think it's relevant. The datacenters themselves are designed with a high level of power reliability and can island themselves if needed.
I think part of this is that Status Page updates require AWS engineers to post them. In the smaller Tokyo (ap-northeast-1) region, we've had several outages which didn't appear on the status page.
Us-east-1 is far far from least reliable. It’s one of the more reliable ones. Smaller regions tend to have more reliability issues affecting the entire AZ.
This analysis is skewed due to the major incident in 2025. What was the data for 2024 and over the last, say, 5 years? So the proclamation of least reliable of us-east-1 is based on 1 year of data, and it’s probably fair to say that at least last 3 years if not 5 are a better predictor of reliability.
us-east-1 also hosts some special things, so it will have more services to lose.
bob1029|2 months ago
There aren't that many businesses that truly can't handle the worst case (so far) AWS outage. Payment processing is the strongest example I can come up with that is incompatible with the SLA that a typical cloud provider can offer. Visa going down globally for even a few minutes might be worse than a small town losing its power grid for an entire week.
It's a hell of a lot easier to just go down with everyone else, apologize on Twitter, and enjoy a forced snow day. Don't let it frustrate you. Stay focused on the business and customer experience. It's not ideal to be down, but there are usually much bigger problems to solve. Chasing an extra x% of uptime per year is usually not worth a multicloud/region clusterfuck. These tend to be even less resilient on average.
jl6|2 months ago
It’s kind of amazing that after nearly 20 years of “cloud”, the worst case so far still hasn’t been all that bad. Outages are the mildest type of incident. A true cloud disaster would be something like a major S3 data loss event, or a compromise of the IAM control plane. That’s what it would take for people to take multi-region/multi-cloud seriously.
nineteen999|2 months ago
You forget things like emergency services. If we were to rely on AWS (even with a backup/DR zone in another region), and were to go down with everyone else and twiddle our fingers, houses burn down, people die, and our company has to pay abatements to the govt.
kankerlijer|2 months ago
joe_the_user|2 months ago
kachapopopow|2 months ago
if you are using hetzner: avoid everything other than fra region, ideally pray that you are placed in the newer part of the datacenter since it has the upgraded switching spine I haven't seen the old one in a bit so they might have deprecated it entirely.
Manouchehri|2 months ago
vasco|2 months ago
yibers|2 months ago
rconti|2 months ago
Yeah, I'm not worried about being targeted in an RCA and pointedly asked why I chose a region with way better uptime than `us-tirefire-1`.
What _is_ worth considering is whether your more carefully considered region will perform better during an actual outage where some critical AWS resource goes down in Virginia, taking my region with it anyway.
kristianc|2 months ago
jordanb|2 months ago
So if you tried to be "smart" and set up in Ohio you got crushed by the thundering herd coming out of Virginia and then bit again because aws barely cares about you region and neither does anyone else.
The truth is Amazon doesn't have any real backup for Virginia. They don't have the capacity anywhere else and the whole geographic distribution scheme is a chimera.
nothrabannosir|2 months ago
“Duh, because there’s an AZ in us-east-1 where you can’t configure EBS volumes for attachment to fargate launch type ECS tasks, of course. Everybody knows that…”
:p
riffic|2 months ago
g947o|2 months ago
Is this from real experience of something that actually happened, or just imagined?
The only things that matter in a decision are:
* Services that are available in the region
* (if relevant and critical) Latency to other services
* SLAs for the region
Everything else is irrelevant.
If you think AWS is so bad that their SLAs are not trustworthy, that's a different problem to solve.
throwawaysleep|2 months ago
thejosh|2 months ago
bmitch3020|2 months ago
[0]: https://www.datacenters.com/providers/amazon-aws/data-center...
noosphr|2 months ago
At this point my garage is tied for reliability with us-east-1 largely because it got flooded 8 month ago.
nadis|2 months ago
rayiner|2 months ago
davidfstr|2 months ago
temp0826|2 months ago
david_shaw|2 months ago
It's often seen as the "standard" or "default" region to use when spinning up new US-based AWS services, is the oldest AWS center, has the most interconnected systems, and likely has the highest average load.
It makes sense that us-east-1 has reliability problems, but I wish Amazon was a little more upfront about some of the risks when choosing that zone.
Forgeties79|2 months ago
arusahni|2 months ago
calmbonsai|2 months ago
- Is X region and its services covered by a suitable SLA? https://aws.amazon.com/legal/service-level-agreements/
- Does X region have all the explicit services you need? (note things like certs and iam are "global" so often implicitly US-East-1)
- What are your PoP latency requirements?
- Do you have concerns about sovereign data: hosting, ingress, and egress? https://pages.awscloud.com/rs/112-TZM-766/images/AWS_Public_...
mlhpdx|2 months ago
therobots927|2 months ago
the__alchemist|2 months ago
Fhch6HQ|2 months ago
We've started to see some rather interesting consequences for grid reliability: https://blog.gridstatus.io/byte-blackouts-large-data-center-...
emersonrsantos|2 months ago
alexjurkiewicz|2 months ago
secondcoming|2 months ago
yearolinuxdsktp|2 months ago
This analysis is skewed due to the major incident in 2025. What was the data for 2024 and over the last, say, 5 years? So the proclamation of least reliable of us-east-1 is based on 1 year of data, and it’s probably fair to say that at least last 3 years if not 5 are a better predictor of reliability.
us-east-1 also hosts some special things, so it will have more services to lose.
bzGoRust|2 months ago
vivzkestrel|2 months ago
JojoFatsani|2 months ago
theturtle|2 months ago
Big fail.
I have said for years, never ascribe to terrorism what can be attributed to some backhoe operator in Ashburn, Virginia.
We got a lotta backhoes in northern Virginia.