> With the system online, there were still many improvements to be made. Like taxes, applying for retirement was still an incredibly confusing process. Working closely with talented designers and the Retirement Services team at OPM, we set out to reinvent the user experience from end-to-end.
Complaining that the writer took all the credit seems a bit petty.
It was downplayed at every other opportunity including the conclusion, emphasizing instead the lone team of two heros. A few shout outs here and there, but the theme was clear.
wredcoll|2 months ago
> With the system online, there were still many improvements to be made. Like taxes, applying for retirement was still an incredibly confusing process. Working closely with talented designers and the Retirement Services team at OPM, we set out to reinvent the user experience from end-to-end.
Complaining that the writer took all the credit seems a bit petty.
awwaiid|2 months ago