[rastrian]

Yep, in practice a lot of orgs treat reliability as a cost center until an outage becomes a headline or a regulatory incident. I’ve seen the same tension in payments/banking: product pressure wins until the risk is visible.

Part of why I like “make invalid states unrepresentable” approaches is exactly that: it’s one of the few reliability investments that can pay back during feature work (safer refactors, fewer regressions), not only during incidents.

[whateveracct]

I've seen reliability become incident level and then 3mo later execs are on our ass because we didn't fix another crisis fast enough.

and this company is hugely successful. so i've learned that the biggest competitive advantage in fintech is flagrant disregard for correctness and compliance.

i'm glad i have a csuite with the stones to execute that. i am way too principled.