[luma]

Absolutely screwed! Every single product they have - OS (dominant desktop and laptop OS by a wide margin), Azure - (gaining in second place, now 25% vs AWS 31%), M365 (also dominant, particularly in terms of revenue). None of these show any sign of going anywhere, and if anything, the numbers for cloud and M365 are trending up.

I could only wish my own business were this screwed.

[glimshe]

Their success is a big part of why the experience is so bad as they have to appeal to a common denominator.

At the same time, they also win on the little things that diehard opponents choose to ignore, like search that kind of works. I don't like Office 365 but I'm a paying customer because, after long research, I haven't found a competitor that meets all my requirements.