[Aaargh20318]

> Even the government themselves went full digital...

Not really. There is the ‘mijn berichten’ (my messages) app. You can indicate which government services should send messages through the app instead of by physical mail. I have checked everything, including the tax service. So now I get anything related to taxes through the messages app. And then they send a physical letter anyway which arrives 2 days after the digital one. Every. Single. Time. As far as I can tell it’s only the tax service that does this.

They claim the app is meant to save on paper waste, but if they keep sending things by mail anyway then what is the point.