The internet was a paradigm shift… full of unknowns. I think you are underestimating those challenges. We only speak about Amazon now because it was the one that survived.
pets.com also failed to make it through the "carcinization" of online retail, but wasnt nearly as notable a failure because it was attempting to start an online retail business from the ground up, versus Sears' failure to adopt online retail to their already-successful B&M model. I think the Sears mode of failure is much more spectacular because it had previously thrived on a business model that's almost analgous to Amazon's, threw it away, and failed to recognize it could be effective again.
> Sears' failure to adopt online retail to their already-successful B&M model.
By the time of the height of the dotcom boom, Sears main income was from its consumer credit business, not its B&M retail business, where its dominance had been fading for a couple of decades.
shit_game|1 month ago
dragonwriter|1 month ago
By the time of the height of the dotcom boom, Sears main income was from its consumer credit business, not its B&M retail business, where its dominance had been fading for a couple of decades.