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jamietanna | 1 month ago

We (Renovate) have an issue template (for maintainers/Triage-rights only) which has a label on it

Then GitHub Actions runs on new Issues and any that have that label get auto-closed

The idea is that folks with Triage+ can remove that label when creating an Issue, but not external contributors - might be worth giving that a go?

discuss

order

zzzeek|1 month ago

my fear is people are going to post issue reports, sometimes good ones that we need to act upon, they get autoclosed, and the submitter either never bothers to re-post or they are so annoyed that they don't re-post.

it would be way better if there was only one way for them to get their content in, in the first place

jamietanna|1 month ago

In our case, we've fortunately not found that's happened - we do end up looking at Issues that are closed in this way, and the majority of cases it's someone who's raised a Discussion and want to bypass the triage so create a new Issue from their comment

(I'm thinking of getting some data and words together to look at how this has helped us over the last ~18 months)