[texuf]

I've seen this first hand and yes, it's not sinister, getting dozens of services coordinated and permissioned under a single, easy to use, system is too much cognitive load for the team that inevitably gets tasked to do these things. Think about Privileged Access Management or Active Directory, but an 8 year old has to get it to work with a stay at home mom's 5 year old android device, and the PM's working on it can't think through second order effects (or even first order effects sometimes). And of course anything that negatively affects metrics will get rolled back (that part might be sinister).

[johnecheck]

We're not sinister, we just have these metrics that we prioritize at all costs, up to and including child well-being!