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makeitdouble | 1 month ago

That would be fine if it was a kickstarter or some "sold as is" prototype. But looking at the page and pitch, it's sold as a regular product backed by a regular company.

We're not talking about free returns or costly perks, but manufacturing defects that got passed their QA process or resulted from design issues. Leaving the customer holding the bag for these is kinda crap, even (especially?) for a small company IMHO.

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jerlam|1 month ago

Pebble also has a bad track record of making lasting products.

The original Pebbles had a zebra strip connector to the display which had problems; and their last product, the Pebble 2, had buttons made of a soft silicon rubber which quickly fell apart. The fact that the new Pebble company sold a brand new product (the Pebble 2 Duo) with the same defective design is worrying.

RestartKernel|1 month ago

Exactly. I've bought custom keyboards off individuals under such limited expectations, but everything makes this watch otherwise look like a proper product release.

Just to spare people reading this a few clicks (from their FAQ):

> Yes, we warrant against manufacturing defects for 30 days after you receive your order. Ship us the defective watch, and after we receive it back, we will ship (no charge) you a replacement.

Full warranty as of now: https://archive.is/HxXvL