(no title)
slyn | 1 month ago
As part of setting up a device in our org we enroll our device in Intune (Microsoft's cloud-based device management tool aka UEM / RMM / MDM / etc). To enroll your device you take a "hardware hash" which's basically TPM attestation and some additional spices and upload it to their admin portal.
After the system board replacement we got errors that the device is in another orgs tenant. This is not unusual (you open a ticket with MS and they typically fix it for you), and really isn't to blame on Dell per se. Why ewaste equipment you can refurbish?
Just adding 5c to the anecdata out there re: TPM as an imperfect solution.
Fnoord|1 month ago
literalAardvark|1 month ago
We had to archive invoices+servicing documentation for warrantied mobos from the supplier to keep a legal licensing chain.
techcode|1 month ago
One time their support just give me a licence for a newer version of Windows - I've replaced the HDD/SSD, cloned/copied it and it was not activated. I contacted their chat support from that laptop and when they asked me for licence on the sticker I mentioned I'll have to come back in 5 minutes since I'll have to turn off laptop, and take out battery to see the MS sticker/hologram.
Support said "No worries, here's a new activation key".
Can't recall if it was from XP to Win 7, or Win 7 to 10.
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And after buying 2 or 3 licences from another website just like G2A (Win 10 was ~€10 on Instant-Gaming) - a bunch of new computers (even brand new assembled desktops) were automatically activated.