I had thousands of dollars of charges I didn’t make (but billed electronically via Apple as if my card was attached to someone else’s iCloud account) appear, exceeding my limit and locking my entire family out of the shared Apple subscriptions (e.g. no music on their devices but strangely music on mine). GS could remotely lock your Apple account at will it seemed.
Called, charges reversed, 1 month later they were all reinstated, no reason. Called, charges reversed again, 1 month later they were all reinstated and my Apple Card was cancelled by GS. Since I still had it linked as my payment method w Apple this again locked my whole family out of subscriptions. GS gave no explanation for why the account was closed, but it was after they reversed the charges a second time. Balance was $0, account closed, no recourse. Then 1 month later all the reversed charges were reinstated and on the now locked account and I had no recourse but to pay GS’s ransom because it was a closed account that would be reported if I didn’t pay.
I have CCs from a number of banks and it was by far the most ridiculous consumer experience. No wonder GS wants to exit the consumer market because they are terrible at it. Chase is better, but it’s no AmEx. Sad that it’s not AmEx.
Now I’m wondering if I can get a new account under Chase because I’m definitely never calling GS again.
You clearly never experienced chases anti-fraud division. Who will, without warning, close all of your chase accounts because you used a credit card at the wrong store at the wrong time and you set off whatever fraud score. And csr will not help you as the anti fraud system is treated as god.
apaprocki|1 month ago
Called, charges reversed, 1 month later they were all reinstated, no reason. Called, charges reversed again, 1 month later they were all reinstated and my Apple Card was cancelled by GS. Since I still had it linked as my payment method w Apple this again locked my whole family out of subscriptions. GS gave no explanation for why the account was closed, but it was after they reversed the charges a second time. Balance was $0, account closed, no recourse. Then 1 month later all the reversed charges were reinstated and on the now locked account and I had no recourse but to pay GS’s ransom because it was a closed account that would be reported if I didn’t pay.
I have CCs from a number of banks and it was by far the most ridiculous consumer experience. No wonder GS wants to exit the consumer market because they are terrible at it. Chase is better, but it’s no AmEx. Sad that it’s not AmEx.
Now I’m wondering if I can get a new account under Chase because I’m definitely never calling GS again.
delfinom|1 month ago
hurfdurf|1 month ago
https://news.ycombinator.com/item?id=44021792
https://news.ycombinator.com/item?id=26310817
But:
"Allegedly unrelated to the apple card, your appleid just gets locked if you don't fulfill a trade-in."
razingeden|1 month ago