[sehugg]

The best tech writers I've known have been more like anthropologists, bridging communication between product management, engineers, and users. With this perspective they often give feedback that makes the product better.

[oenton]

> bridging communication between product management, engineers, and users.

Thank you for putting this so eloquently into words. At my work (FAANG) tech writers are being let go and their responsibilities are being pushed on developers, who are now supposed to “use AI” to maintain customer facing documentation.

Is this the promise land? It sure doesn’t feel like it.

[TimByte]

AI can help with synthesis once those insights exist, but it doesn't naturally occupy that liminal space between groups, or sense the cultural and organizational gaps