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philk10 | 1 month ago

how did misunderstanding a feature and writing pages on it help, not sure I follow the logic of why this made them a good QA person? Do you mean the features were not written well and so writing code for them was going to produce errors?

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bbayles|1 month ago

In order to avoid the endless cycle with the QA person, I started doing this:

> This forced me to start making my feature proposals as small as possible. I would defensively document everything, and sprinkle in little summaries to make things as clear as possible. I started writing scripts to help isolate the new behavior during testing.

Which is what I should have been doing in the first place!

SoftTalker|1 month ago

If a QA person (presumably familiar with the product) misunderstands the point of a feature how do you suppose most users are going to fare with it?

It's a very clear signal that something is wrong with either how the feature was specified or how it was implemented. Maybe both.

seattle_spring|1 month ago

I took GPs meaning that the QA person in question sucked, but them being the best meant the other QA folks they've worked with were even worse.

RHSeeger|1 month ago

I worked with someone a little while ago that tended to do this; point out things that weren't really related to the ticket. And I was happy with their work. I think the main thing to remember is that the following are two different things

- Understanding what is important to / related to the functionality of a given ticket

- Thoroughly testing what is important to / related to the functionality of a given ticket

Sure, the first one can waste some time by causing discussion of things that don't matter. But being REALLY good at the second one can mean far less bugs slip through.

hnthrow0287345|1 month ago

Most of the time QA should be talking about those things to the PM, and the PM should get the hint that the requirements needed to be more clear.

An under-specified ticket is something thrown over the fence to Dev/QA just like a lazy, bug-ridden feature is thrown over the fence to QA.

This does require everyone to be acting honestly to not have to belabor the obvious stuff for every ticket ('page should load', 'required message should show', etc.). Naturally, what is 'obvious' is also team/product specific.

tharkun__|1 month ago

I think noticing other bugs that aren't related to the ticket at hand is actually a good thing. That's how you notice them, by "being in the area" anyway.

What many QAs can't do / for me separates the good and the not so good ones, is that they actually understand when they're not related and just report them as separate bugs to be tackled independently instead of starting long discussions on the current ticket at hand.