[philwyshbone]

We've seen some tangible benefits from integrating LLMs into our workflow, particularly in automating customer support and content generation. By leveraging language models, we’ve been able to free up our team’s time and focus on more strategic tasks, which has led to improved efficiency.

We ran into this ourselves when we needed to manage a growing volume of inquiries without scaling our support staff. By using LLMs to generate responses and categorize requests, we not only enhanced our response times but also maintained a level of quality that our users appreciated.

We ended up building Wyshbone to handle sales lead generation and outreach timing, integrating seamlessly with our CRM. This has helped us identify potential leads more effectively and optimize our follow-up strategies.

[PrimalPower]

Yea, it's not not necessarily that the LLM itself is better at customer support than a human.

But i've found that it's just good enough that support and teams can handle addressing the systematic problems while the LLM deals with operational overhead.

[dsr_]

So the money from LLMs is in selling them to people who aren't selling enough?