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nmcfarl | 1 month ago

This is not always a bad thing. The example I always use of why it’s good that Amazon has knock off parts, is a Jacuzzi heating element.

Amazon has them for $30, but has none of the legitimate item which are only sold through a dealer network and dealers charge the OEM price of $285 bucks plus shipping. It’s not quite the same part – cause dealers only sell a larger unit that includes the heater - you can’t buy the actual part number except via a knockoff.

Add to this that the Jacuzzi part - for my model at least - has a reputation of just dying at two years plus one day, while the Chinese parts frequently last 3-5 years.

In the end, you save yourself quite a lot of money, and time by replacing less frequently, by buying the knock off. And where I live, you couldn’t get the knock off otherwise.

The important thing of course is to know that you’re getting a knock off, and have made that choice in intentionally. Your story does suck - and there can be lots of reasons both good and bad to make a knock off.

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TuringNYC|1 month ago

>> Amazon has them for $30, but has none of the legitimate item which are only sold through a dealer network and dealers charge the OEM price of $285 bucks plus shipping. It’s not quite the same part – cause dealers only sell a larger unit that includes the heater - you can’t buy the actual part number except via a knockoff.

Possibly the reason the OEM price is so high is because it is backed by huge liability insurance (e.g., you get into a Jacuzzi and get electrocuted). I'd pay for that assurance. By assurance, not that I get a payout, but rather the company has sufficient QA to avoid a payout.

missinglugnut|1 month ago

I'm sorry but you're logic really doesn't add up. If a part goes from $30 to $285 because of massive insurance premiums, that indicates that the insurance company expects things to go wrong.

The real reasons oem parts cost more is always some combination of these three things: 1. They use more expensive processes and materials. 2. They charge more because they can. People are willing to pay a premium for "genuine" parts. 3. They have a "dealer network" to support, which is convenient but expensive to maintain.

#1 is the only thing I want to pay for. Ultimately it's on a case by case basis whether oem is worth it and you never know for sure.

But I'm really thankful non-oem parts exist, just as long as they're labeled as such and not comingled.

NoMoreNicksLeft|1 month ago

>By assurance, not that I get a payout, but rather the company has sufficient QA to avoid a payout.

They also have sufficient insurance that a payout doesn't tank their company. I don't think their risk avoidance translates into your risk avoidance.

maxerickson|1 month ago

Mislabeled parts is in fact always a bad thing.

Being able to source a non OEM replacement is different than that.

chasd00|1 month ago

OEM replacement bins for my refrigerator door are > $100, i'll take the stronger knockoffs from Amazon for $20 any day.

JKCalhoun|1 month ago

Yeah, and when you buy the knockoff, buy two.