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legitimate_key | 1 month ago

I'm experiencing this exact problem building app that blurs sensitive data for screen sharing and recording.

Users immediately ask: "How do I know you're not collecting my data?"

What I've learned about building trust:

1. Being defensive doesn't work - people's privacy concerns are valid

2. You need to over-explain how it works: no AI, local processing only, no data ever leaves the browser

3. Provide ways they can verify: open DevTools Network tab, check the code, read the privacy policy

4. Be transparent about what you DO collect (I only collect usage analytics, never the actual data being processed)

5. Build in public around the privacy/data protection topic so people see your values

The counterintuitive part: "free tool that protects privacy" sounds good, but it's actually MORE suspicious because "why would you give this away for free?"

The extension is called DataBlur if you want to see how I'm handling the transparency piece in practice. But curious what specific privacy concerns came up for you - was it about data storage, what you're collecting, or something else?

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