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nness | 1 month ago

I don't understand this model. Such significant layoffs would indicate that there is no real appetite for expansion or growth.

Their goal might be be to acquire, dramatically cut costs, and then run the product for as long as they can at a profit before breaking it down and selling it off (or hope for a buyout by a bigger player.) But that wouldn't make sense — customers of a depreciating SaaS product surely churn after a 1-3 years, so they wouldn't make enough of a return from their existing customers to justify the investment...

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jjice|1 month ago

Yeah this is what I think Bending Spoons does, mostly based on the Evernote situation.

Product has paying users and it's in a "complete" state. Cut costs to optimize profit for a bit and hope not everyone leaves.

In the case of Evernote, it's probably really hard to get 10 year users off of it at this point, so they can double subscriptions and they're locked in. My assumption is that there's a serious amount of people that go "eh" and just deal with the cost increase and stagnated features.

WJW|1 month ago

It was like that with WeTransfer too. Fine company that had been profitable for years, but with little hope of getting ever 10x bigger again. I used to work there and had already left by the time of the acquisition, but all the old colleagues I've spoken to said the same.

The main business was throwing off gobs of money and there were SO MANY failed projects to try and find new revenue streams. Everyone who was not being pushed by the PE owners could see that they would never account to even 1% of the revenues of the main product. It was only a matter of time before someone came in, said "the main business is fine as is" and fired the people who were involved in the moonshots then sat back and raked in the cash. Sure, it will probably not last forever. But if it brings in millions per year for 15-20 years until the company dies, then that is probably an outcome Bending Spoons is fine with.

toomuchtodo|1 month ago

This is correct. You're buying a cashflow. Bending Spoons has optimized their model for very specific types of cashflow enterprises to aggregate into their portfolio.

skrtskrt|1 month ago

It would be nice if there were a common way for essentially feature-complete SaaS businesses to carry on and maintain some expected level of quality, security updates, and support without endless pressure to expand revenue or slash costs.

MrDarcy|1 month ago

Terrible for those laid off but perhaps not for Evernote customers if it means there isn’t unwelcome feature creep.

gtowey|1 month ago

> Their goal might be be to acquire, dramatically cut costs, and then run the product for as long as they can at a profit before breaking it down and selling it off

In the 80's people who did this were known as "corperate raiders". Nowadays it's just called business.

thatguy0900|1 month ago

I've heard vulture capitalist used to refer to that too

t1234s|1 month ago

"corporate raiders" are a definitely real thing.

tootie|1 month ago

Corporate raiders is a bit of a different concept. That implies a hostile takeover. Like aggressively buying up shares in order acquire a majority stake and set company policy against the wishes of other insiders.

Bending Spoons is what we'd call vulture capitalists which have and continue to exist. Basically they buy weakening businesses and carve them up for parts, selling anything of value and squeezing max revenue of whatever is left.

usrusr|1 month ago

What's hard to understand? They switch the companies from growth (no matter the cost) to revenue extraction (even if it will eventually fade)

Minimum viable cost of keeping the lights on. And sometimes they even compromise a little, "let's spend a tiny bit more and see how much growth we can get from that"

nness|1 month ago

Not the concept, how it can be profitable given the price of their acquisitions.

bradleybuda|1 month ago

HN: VC is a cancer, businesses don't need to grow forever at all costs, products can be finished, what we need is sustainable small companies

Also HN: No, not like that

dotBen|1 month ago

If your comment is referring to the bending spoons business model, it's worth pointing out they are not VC, they are private equity.

If your comment is referring to the software company's exiting to provide a return to shareholders, that happens all the time whether it's venture-backed or privately owned. The owners of privately held bootstrapped companies still want an exit one day too.

As an open source software engineer who is now a venture capital investor, respectfully, I think your beef is with capitalism, not with the institutional investors.

Imustaskforhelp|1 month ago

Alright, so is vimeo finished product then?

Why not come out and say this?

Also another thing but other comment https://news.ycombinator.com/item?id=46707699#46709164 points out how Vimeo wants to replace SV engineers with Italian engineers to save money.

They are a first and foremost private equity company, Don't forget. There's no loyalty to any group.

ecshafer|1 month ago

The Bending Spoons business model is right out of the private equity playbook. Buy a business with good revenue, cut cost to turn this into a consistent revenue stream, generate annual returns.

This is not like making a small 20 person self funded company.

bcrosby95|1 month ago

Imagine a world where you can't complain if something is directionally correct in what you want done.

Me: can you take out the trash? My kid: dumps trash on the front lawn.

Me: people are speeding a lot, can we do something about it? Cops: shoots anyone speeding in the face.

But I guess I can't say anything about it, because they're just doing what I want!

kelnos|1 month ago

It shouldn't be surprising that different people on a discussion site have different opinions about the same thing.

cheschire|1 month ago

It’s almost as if HN were a community of voices instead of just one…

Closi|1 month ago

What if there isn't a feasible path for expansion and growth? Vimeo already has contracting revenue, it's either in the maturity or decline phase.

Some customers will churn, some will stay, Bending Spoons are the masters of this model so will have made an assumption on how revenue will change across the next 5-10 years+, but I would assume that they aren't forecasting extreme growth, and instead are calculating that net profit can be changed from c$30m to c$139m within existing revenue, so if they can keep revenue at/near current levels without growth, they can end up with a much more profitable business.

Bear in mind that same revenue doesn't necessarily mean the same number of customers - it can also mean raising prices and having less customers. Bending Spoons might estimate that if they double prices, half their customers might leave - this would still be BRILLIANT for profit, as while revenue would stay the same, some costs would half, and thus profit might jump from c$140m to c$250m based on some napkin math!

Beretta_Vexee|1 month ago

For example, they bought the German hiking and cycling app Komoot. It's a mature app in terms of functionality, with a stable user base. There's little chance of hypergrowth with this type of app. It's also complicated to switch apps because transferring routes, collections, photos, etc. to another service is difficult.

They laid off 90% of the teams. They migrated the app to their infrastructure to pool costs. Since then, there has been no further development of the service.

They are cost killers of the internet.

alistairSH|1 month ago

It's also complicated to switch apps because transferring routes, collections, photos, etc. to another service is difficult.

Not really, sync everything through Strava, and then drop whichever service you don't want. Basically any bike ride I've done in the past decade is on 3+ services because they all sync.

stabbles|1 month ago

> Since then, there has been no further development of the service.

That's not true, the website and app both got a major redesign after acquisition.

mlnj|1 month ago

What I understand from listening to the management from various podcasts, it was a mix of shipping the most minimum impactful features with the leanest product team needed and then jacking up the price every year for the people that can't move away from these products.

epolanski|1 month ago

It's called butt cigar investing or corporate raiding.

They acquire startups and companies without a huge growth potential but modest cash flow and little profits.

They cut the operating expenses to the minimum and jack up the prices to sky rocket profits till their mathematical models will tell them they will profit on the investment.

Rinse and repeat.

joelthelion|1 month ago

Have there been any serious legal efforts to make this less profitable? It's very clearly detrimental to society.

jlarocco|1 month ago

> I don't understand this model. Such significant layoffs would indicate that there is no real appetite for expansion or growth.

To play devil's advocate, maybe there's a point where a product or service needs to stop evolving and just be.

I have a Vimeo account that's been on auto-resubscribe for years. I couldn't tell you a single feature they've added in the last 5 years, but they host my videos, collect stats, and let me send links to my friends, and that's really all I want.

CodeWriter23|1 month ago

> customers of a depreciating SaaS product surely churn after a 1-3 years, so they wouldn't make enough of a return

You might think that. Then there's Earthlink and AOL still collecting $5 or $6/mo per mailbox as their cash cow.

everfrustrated|1 month ago

They recently bought AOL too!

afavour|1 month ago

I imagine a lot of companies have contracts with Vimeo and switching costs are real. They'll likely stick with Vimeo if they manage to maintain their offering to the level it exists at today. In the long term I think it guarantees death but they will be able to extract plenty of money before that happens.

sublinear|1 month ago

The long tail of revenue is not only a substantial sum, but decays more steadily than growth. This is a low risk investment that still turns a profit.

It's also not their only investment or even necessarily their own money. Individual holding companies don't tell you much about the larger pool of money they come from.

didacusc|1 month ago

They did the same thing with Komoot and other apps. I don't understand where the money comes from and how they are planning to keep this portfolio growing.

agentcoops|1 month ago

It seems to all be debt financed, i.e. just a private equity model slightly specialized for tech. The "innovation" is that Bending Spoons has an in-house engineering team it seems they try to keep constant yet scale out to all the acquisitions. I hadn't looked into them much before, but https://www.colinkeeley.com/blog/bending-spoons-operating-ma... is an interesting report -- though not focused on the finance side.

danelski|1 month ago

(For Komoot) Did they, though? I am aware of the layoffs, but after that they slightly redesigned the app, collected the poll for next year's requested features, the lifetime maps option is still there to buy etc. If not for HN, I wouldn't have noticed any change in the direction that it's going in.

tetris11|1 month ago

It's a vampire economy. No one has any new ideas

ratelimitsteve|1 month ago

you're absolutely right, they're not positioned for expansion or growth. you're very close to seeing the private capital dark pattern that's become a huge part of our economics lately. let me illustrate for you how they make money by decoupling the company's success from the investors' success

1) borrow a bunch of money to buy the company - this is called a leveraged buyout

2) once you're in control, have the company assume the debt you took on in order to buy it. you as the buyer are now free and clear, and the company is now responsible for paying back the money you borrowed to buy it. the end result of this transaction is that the company now owns stock that is less desirable because the company is more leveraged

3) make huge cuts everywhere and use the money "saved" by divesting from your own future to pay yourself as a consultant

The company is now in the extremely fragile position of not being able to spend to respond to the market because all of their income is going to servicing debt and paying the members of the private capital group. the "investors" aren't actually invested at all because even if the stock they hold becomes worthless they didn't pay anything for it in the first place, the company did. the thing limps along for as long as it can keep bringing in some small amount of income for the "investors" to skim off the top of, then it inevitably dies like anything riddled with parasites will, the company declares bankruptcy and they sell the copper out of the walls in order to pay back the loan used to take the company private in the first place

j45|1 month ago

Sometimes solutions end up solving problems that don't need constant featuritis.

Maybe they're deciding to maximize locked in revenue and margin.

Laying off so many people doesn't seem signal the greatest confidence to the market, maybe they'll explain it as some kind of efficiency alignment.

After all, Twitter is still operating on some level after 75% layoffs?

Recursing|1 month ago

My best guess is that a part of it is replacing US (or in this case Israeli) devs with much cheaper Italian/European ones, earning ~a quarter of their US counterparts and working longer hours, as Bending Spoons has an extremely competitive hiring process, and is probably the highest paying tech company in Italy

Beretta_Vexee|1 month ago

They are also very good at pooling their infrastructure and software stack. This accounts for a significant portion of the costs.

AznHisoka|1 month ago

This is just my personal opinion, but if they didnt change the price of Evernote and never made any changes, I probably would remain a customer for a very very long time. There is a high switching cost for me to use any app to move all my docs, and notes.

I dont know if the same can be said for Vimeo, though

egypturnash|1 month ago

I would still be a happy Evernote customer if they hadn't rewritten all the apps from scratch.

mynameisjody|1 month ago

You're assuming all or most paying customers are paying attention. That is sometimes not the case. For example folks/businesses who forgot they signed up. Alternatively it could be that the cost to switch is too painful.

bachmeier|1 month ago

One of the advantages of their business model is that it's low risk. Find a business you can get cheap enough, shut off all investment related to growth or product improvement, and use the product's moat to get as much cash as possible from current customers. Business doesn't have to be about expanding into new markets or growing revenue. If I had to guess, there's not much of a market for the companies they're acquiring because everyone else is looking for growth.

stefan_|1 month ago

Its just private equity for software

reactordev|1 month ago

The growth comes from increasing subscription value, not from adding users. They bet that the platform is sticky enough for the users that they’ll slowly boil the frog until there’s no more equity left.

muzani|1 month ago

Startups focus on building assets, not revenue or profit.

Companies like Bending Spoons focus on buying these assets and turn them into $$$$$$$$, not sustainability or growth.

lumost|1 month ago

Are these hostile takeovers? buying a competitor out through a PE deal could be cheap relative to competing with them.

WJW|1 month ago

No, they just come in and offer a lot of money to the current owners. Bending spoons are ruthless businesspeople but AFAIK they do offer a reasonable price for the businesses they acquire.

(I used to work for WeTransfer and some time after I left it got acquired at about the price it was once considering IPO-ing at. This was apparently such a good offer that it took very little deliberation to agree to the deal.)

Fnoord|1 month ago

It is called bait and switch.

And the company name referring to bending spoons (Uri Geller) gives away the way they see themselves.

pc86|1 month ago

Bait and switch is something completely different.

If you started buying Evernote 10 or 15 years ago, and use it a lot, then Evernote gets acquired and the terms change, that's shitty but is not remotely a "bait and switch."

huhtenberg|1 month ago

According to Wikipedia, the name is a reference to that scene from The Matrix.

nine_k|1 month ago

So it's sort of a "white-dwarf maker" company. Pick a company with a steady cashflow, eject all the fluff that made it a big star, and collect the remaining energy / cash until the core cools down. The end state is a cold slab of iron, and nothing new is going to happen to the acquired business ever since, but the plentiful (if dwindling) cashflow will be collected without any obstacles.

huhtenberg|1 month ago

> appetite for expansion or growth

This requires reinvesting profits into the company. It sounds like they choose not to do that, but instead switched to cashing in.

If the profits are stable and supported by a fraction of the workforce, then why keep the rest around? Clearly a shitty thing to do, but business-wise it makes sense.

nradov|1 month ago

Vimeo isn't really SaaS though.

dbbk|1 month ago

Of course it is?

observationist|1 month ago

Look at the companies they're acquiring - it's 100% about getting user data and tertiary monetization, and they're making bank. They couldn't care less about what the companies they buy supposedly do.