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matt_s | 1 month ago

I think a better analogy than building construction is cars. You need to do active maintenance and fix things on cars to keep them running, you may even change out a radio or wheels, etc. like minor feature development, but you're not likely to change out the design of the engine and transmission. You definitely don't need the design crew from the car manufacturer around, aka Product Mgmt, to do maintenance but you do need some semblance of a tech team or people that can do the tech work on contract.

At some point a tech product is "finished" as in a mature, stable product and adding new things to it isn't going to do 10x in revenue. Its probably really hard for the product and tech teams involved to admit though.

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ewheeler|1 month ago

I'd suggest commercial aircraft as an even better analogy than cars.

Most of the ongoing costs you mention for cars still apply--but there are also the occasional (possibly dramatic) changes to the interior 'cabin product' like new seats and entertainment systems, new fabrics/branding, new business class seats/pods, changes in seat layouts, etc in order to remain competitive in their market segment. Cars rarely have such significant refreshes, but software products often have analogous design and UX overhauls that are also intended to try to keep the software competitive in its market segment. And again airlines don't need to engage the specific airframe manufacturer like Boeing or Airbus for these, but they do need some semblance of a tech team that have certain domain expertise in aircraft engineering constraints.

Airframes also have major overhauls called MROs (Maintenance, Repair, and Overhaul) about every 6-10 years, which again does not require the original manufacturer but does require significant engineering expertise. To me this is akin to certain ongoing software maintenance activities like updating a codebase to use newer library versions, major database version updates, API or SDK version compatibility, etc.