[chowells]

Users matter a ton to windows. Specifically, the users with a hundred thousand or more licenses. Their unhappiness threatens Windows' profits in a meaningful way. Why do you think all the new secure boot and TPM features were added to Windows 11? All that work wasn't free to implement. But big businesses really want that degree of secure fleet management, and they're the customers who matter.

So going back to the GP - pay for software where you're in the largest organized user class. That's how you get power. Paying alone doesn't suffice.

[munk-a]

I genuinely doubt the users with a hundred thousand or more licenses asked for Copilot 365 Suite.

[dgabriel]

It's the easiest possible way for large entities to jump on the AI bandwagon. They're definitely asking for it.

[Rooster61]

I think it's clear the source comment was referencing end users. It's patently obvious at this point that a large number of people who directly use Windows are frustrated with it, and perceive it to be degrading rather than improving over time.

[carlosjobim]

A corporate end user isn't a customer. The customer is the corporate department of purchases. What I mean in my original comment is that if you as an end user purchase software, then you will be listened to by developers.