[twelvedogs]

do you think that makes it ok? they walked into a store, tried to pay money to apple and as a result they had their stuff locked forever

apple recommended they only buy gift cards from apple, but they still sell them in stores...

obviously money is more important to them than the consumers but pretending apple have zero responsibility is silly

[charcircuit]

>they had their stuff locked forever

It was locked for less than a week.

>but they still sell them in stores

Unfortunately there are sketchy resellers that exist too.

[xp84]

It wasn't a sketchy retailer though, it was one Apple has authorized through its handpicked affiliate (in the US, this is probably Blackhawk who basically owns the third-party-giftcard-sales business).

For Apple to say "Don't buy gift cards from our authorized retailers, or prepare to face incredibly harsh consequences due to fraud that you can't detect or predict" while continuing to sell them through those channels is morally bankrupt and completely unacceptable.

I have no doubt fraud is a big problem. It is for all gift cards. But this is a 3 trillion dollar company -- and they make minimum 30% of every gift card sold in pure profit. If they can't secure those channels without torpedoing innocent customers' entire digital lives, they need to drop that channel.

[direwolf20]

It was locked for a week because of the social media fuss that not everyone can raise. Otherwise it'd be forever.

[netsharc]

Your comment reminds me of this news story of a guy trapped in his work's elevator for the weekend. How was he supposed to know it'll be only for the weekend.

[deaux]

Hah, because it went viral. Good luck if you aren't able to reach a wide audience (99% of people aren't). Else it would've been locked for eternity. Stop defending atrocious behavior like this.

[avazhi]

Weird hill to die on bud.

If somebody bought something from Walmart you wouldn’t insinuate he’s at fault because he bought it from a ‘sketchy retailer’. Just stop it lol. There is literally no way to defend Apple on that one.