that's difficult when most post is dropped in a metal box on a street. But I'd argue that not the issue people have with the way these laws work in practice.
For those that don't use the UK postal service, Royal Mail has a recorded delivery option that can show that, at least something, mostly likely what was sent, was delivered to the address.
The issue here is that the UK government has given itself a pass that, 'trust us, we sent it' is fair and legal, while at the same time refusing to allow not the government to use the same argument.
People tend to get upset when laws and legal defenses are asymmetric, doubly so when its skewed to protect the bureaucracy at the expense of the citizen.
Just for reference the Royal Mail uses complaints to track losses, in the year 2017-2018, Royal Mail received 250,000 complaints for lost items, out of around 6 billion items processed [0]. Of course that requires that the sender somehow knows that the item was lost, so losses are likely significantly higher.
Without a recorded delivery, 'I never received what you sent' should absolutely be a valid defense. Although, 'Trust me I sent it', should not be a valid argument for either side, unless they can show that the item was send and received.
ndsipa_pomu|1 month ago
RansomStark|1 month ago
For those that don't use the UK postal service, Royal Mail has a recorded delivery option that can show that, at least something, mostly likely what was sent, was delivered to the address.
The issue here is that the UK government has given itself a pass that, 'trust us, we sent it' is fair and legal, while at the same time refusing to allow not the government to use the same argument.
People tend to get upset when laws and legal defenses are asymmetric, doubly so when its skewed to protect the bureaucracy at the expense of the citizen.
Just for reference the Royal Mail uses complaints to track losses, in the year 2017-2018, Royal Mail received 250,000 complaints for lost items, out of around 6 billion items processed [0]. Of course that requires that the sender somehow knows that the item was lost, so losses are likely significantly higher.
Without a recorded delivery, 'I never received what you sent' should absolutely be a valid defense. Although, 'Trust me I sent it', should not be a valid argument for either side, unless they can show that the item was send and received.
[0] https://descrier.co.uk/business/how-frequently-is-post-lost-...