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ccozan | 1 month ago

Telekom is well known for the crappy service - but they have a de facto monopoly. For example, when it rains, the line goes down where I live.

Solution: I got my Starlink. 3x speed. No crappy service. Weather independent. And surprinsingly cheaper ( 40 euros vs 45 ) .

[ as much as I do not like Musk & co, this is a real useful thing he build for the mankind - internet everywere from sattelite ]

discuss

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shevy-java|1 month ago

> And surprinsingly cheaper ( 40 euros vs 45 ) .

> [ as much as I do not like Musk & co, this is a real useful thing he build for the mankind - internet everywere from sattelite ]

Right - but then you also depend on an US service here. And the USA changed policy where Europeans became enemies ("we won't give you arms to defend against Russian invaders! Greenland will be occupied by our military soon!").

It's a bad situation, lose-lose here. I don't think the price difference is the primary problem though; the behaviour of Telekom is the problem. That must change. The state has to ensure fairness rather than allow monopolies to milk The People.

holowoodman|1 month ago

> he behaviour of Telekom is the problem. That must change. The state has to ensure fairness rather than allow monopolies to milk The People.

The state is the monopoly here.

Telekom is still partially state-owned (~27%), since they were, back in the 90s, privatized from the former total monopoly "Deutsche Bundespost" and the related ministry "Bundespostministerium". Nowadays, the parts of the ministry that were back then regulating EM spectrum, allowable phones (basically phone police, you had to rent from Bundespost or go to jail) and generally being corrupt (relations of the former ministry to copper manufacturers is why they botched the first fibre rollouts in '95 and then ignored the topic for 20 years). Nowadays, the "Regulierungsbehoerde", staffed with the same people, is supposed to regulate their former colleagues at Telekom. Telekom got all the networks and was never split up, so it still has a (~85%?) monopoly on everything copper basically, as well as on customers, using this monopoly to bully other ISPs as well as it's own customers and extending this monopoly into future tech. And the state has a financial interest in this regulation being as lax as possible. So you can imagine how this goes...

fc417fc802|1 month ago

The best solution here would probably be the EU launching its own internet constellation. China and the US both have them. How is this any different than the issues surrounding GPS?

throwaway140126|1 month ago

Well, you have a point but on the other side since about 20 years the Telekom does not even think about improving the internet connection in the place I live. At some point you're just fed up. To me it seems like they just do not care about providing a good service and even if they would now provide a good service I would be more willing to give my money someone else.

em-bee|1 month ago

are all starlink connections routed through the US?

don't they do local downlinks? at least for countries they have an agreement with or where the infrastructure is available?

Fnoord|1 month ago

> Telekom is well known for the crappy service - but they have a de facto monopoly. For example, when it rains, the line goes down where I live.

Haha, I used to have that as well when tech swapped from ADSL2 to VDSL2 (IIRC skipped out on VDSL1), except then the line wasn't down, I'd have severe packet loss (which resulted in lag in gaming, and disconnects). So they blamed our inner house's phone lines. Then some dude came, checked everything in the house, and couldn't find the issue. I said of course not, it isn't raining.

After it got escalated further it turned out it was rotten equipment at the DSLAM. They replaced it and boom, problem was gone.

No hair on my head (and I ain't bald knock on wood) wants to have all my internet traffic first routed through an American neonazi, but if the choice is nothing (or something severely broken) or that, I can see where you are coming from. Whereas I can pick between FttH (XGS-PON), DSL (VDSL2), or cable. With the latter two being fiber up till a few hunderd meters to my house (I know where both PoPs physically are in the neighborhood, as I have seen technicians on both places). The fiber one is further away, and larger (for more households), but that is OK. It can handle that much distance. Technician showed me a photo from his smartphone when my fiber got down due to specifically my fiber connectivity destroyed at the PoP. That was a lot of fiber I saw. Good cable management though.

ccozan|1 month ago

It was a busines decision for me: being in customer meetings and suddenly dropping out was unacceptable. Or not being able to access critical data. Vodafone LTA coverage is average at best and data is severily limited ( 15 GBs ). Really out of options here!!

While I chuckled at "American neonazi", the company SpaceX is doing great things.

attendant3446|1 month ago

My experience was slightly different. I mean, yes, there pretty much no 'non crappy' German internet providers, but nothing was as bad as Vodafone.

cyberpunk|1 month ago

Telefonica enters the chat.w

kybernetyk|1 month ago

I'm glad Vodafone is available where I live. They're not better but at least they're an alternative. Also Telekom manages only to deliver 250mbit/s while Vodafone gets 1gbit/s.

Last apartment I rented Telekom was the only option and that was one of the reasons why I decided to move.

Starlink I would love to try but as there's building and trees blocking the horizon it's not an option here sadly.

preya2k|1 month ago

Not an alternative anymore. Vodafone started doing the same shit with their peering at the end of last year.

ThatMedicIsASpy|1 month ago

Both throttle in my area unless we vpn so I just share a vpn with a friend to fix it.

direwolf20|1 month ago

Vodafone seems also terrible, but maybe better than DT?

avra|1 month ago

How can a satellite connection be more weather independent than a landline? Not questioning your statement. Just wondering what could be the reason. A segment with a long distance directional antenna?

Doohickey-d|1 month ago

With ADSL: broken waterproofing somewhere along the line, water gets into the cables or connections == broken while it's raining.

Then you call their customer support, tech comes out, it's not raining anymore and everything works, and the problem doesn't get fixed.

pona-a|1 month ago

I don't have think this is sustainable. There can physically be only so many satellites before we reach Kessler syndrome. The costs will rise as the quality of service falls, and there market for alternative land-based ISPs will not have developed.

heraldgeezer|1 month ago

>For example, when it rains, the line goes down where I live.

Sounds like an access line issue with DSL (lol)

DSL is so old you can't even order it in Sweden anymore.

Also, the post above would be a core issue not access.

blauditore|1 month ago

Excuse me, I remember when DSL was the latest and greatest, it can't possibly be this old. :')

ThatMedicIsASpy|1 month ago

Depending on the age of Starlink you could add 10-30 to the bill for its power consumption.

trinix912|1 month ago

Except that with Telekom they answer to the German courts which might eventually force them to stop doing this but with Starlink you're at the mercy of some dudes halfway across the globe. If/when Starlink reaches the enshittification phase, there will be very little in the way.

blauditore|1 month ago

The bright side of this is that there is at least some sort of competition, since they operate on very different infrastucture. This is the free market premise on how quality and price should improve. Reality is often different though, because most customers are not really comparing and/or voting with their feet.

kybernetyk|1 month ago

Meh, the threat vector to me as a resident of Germany is the German government - not some dude at the other end of the world. What is Musk going to do? Ban me from Twitter? Not sell me a Tesla?

That's nothing compared to what German authorities can do to me. Germany is a country where you get police searching your home for torrenting movies or making stupid jokes on Facebook. So yeah.

Also about enshittification - one could argue that our local ISPs never left that phase to begin with.

carlosjobim|1 month ago

German courts are expected to be much more hostile towards German citizens than any foreign powers or individuals.

Blemiono|1 month ago

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retired|1 month ago

This person just wants internet that doesn't frequently cut out.

Don't blame them for their choices. Blame Telekom and its shareholders for not being able to reliably supply broadband internet in 2026. Blame the government for not having consumer protection regarding right to internet access. But don't blame this person for just doing what is necessary for having basic internet access.