top | item 46753854

(no title)

josfredo | 1 month ago

The person is inseparable from the root cause.

discuss

order

saikia81|1 month ago

I'm guessing you believe that a person is always completely responsible for their actions. If you are doing root cause analysis you will get nowhere with that attitude.

stogot|1 month ago

In the case of software RCA, but if a crime is committed then many times there is a victim. There could be some root cause, but ignoring the crime creates a new problem for the victim (justice)

Both can be pursued without immediately jumping to defending a crime

Retric|1 month ago

There’s many ways that people can fail where they aren’t the root cause.

These failures aren’t on that list because they require active intent.

squibonpig|1 month ago

Then "root cause" means basically nothing

subscribed|1 month ago

I hope you don't work in technology. If you do, I hope I never work with you.

Blameless post-mortems are critical for fixing errors that allowed incident to happen.

jcattle|1 month ago

In that case let's just shut down the FAA and any accident investigations.

It's not processes that can be fixed, it's just humans being stupid.