I'm guessing you believe that a person is always completely responsible for their actions. If you are doing root cause analysis you will get nowhere with that attitude.
In the case of software RCA, but if a crime is committed then many times there is a victim. There could be some root cause, but ignoring the crime creates a new problem for the victim (justice)
Both can be pursued without immediately jumping to defending a crime
saikia81|1 month ago
stogot|1 month ago
Both can be pursued without immediately jumping to defending a crime
Retric|1 month ago
These failures aren’t on that list because they require active intent.
squibonpig|1 month ago
subscribed|1 month ago
Blameless post-mortems are critical for fixing errors that allowed incident to happen.
jcattle|1 month ago
It's not processes that can be fixed, it's just humans being stupid.