[efitz]

Blameless postmortems are for processes where everyone is acting in good faith and a mistake was made and everyone wants to fix it.

If one party decides that they don’t want to address a material error, then they’re not acting in good faith. At that point we don’t use blameless procedures anymore, we use accountability procedures, and we usually exclude the recalcitrant people from the remediation process, because they’ve shown bad faith.