Support is unresponsive, this looks like an exit scam.
Finally this is getting traction after leaving many of us out of pocket.
Both developers [1] are working in management at Microsoft and AWS while ignoring emails, leaving JuiceSSH to rot because they couldn't be bothered to wrap up cleanly (refund, release a final update with pro features enabled, release the source code etc.)
Paul Maddox [2]: Director - Cloud & AI Solutions Engineering @ Microsoft - last reposted a month ago
Tom Maddox [3]: Head of AWS Solutions Architecture for Local Markets - last commented two months ago
Don't bother going back to Google either. A Play store "support specialist" just told me:
I tried to create a refund request but its not allowing to create one since the date of the transaction is out of our refund policy as we can only process refunds for up to 120 days only after the transaction was charged.
> I tried to create a refund r request but its not allowing to create one since the date of the transaction is out of our refund p policy as we can only process refunds for up to 120 days only after the transaction was charged.
In other words, any Google Play app is allowed to just pull the plug on features after four months and pocket the money. Wonderful...
I've been using this app for years. A couple months I needed to use forwarding, which is a Pro feature.
I thought I already bought it years ago, but the app asked me to pay so I bought it again. It instantly locked me out of the whole app. Later I checked and I had bought pro already in 2014 (for 5€, and I paid 30€ this time). Absolutely no answer to my emails.
I am not contending truth here, but also I have never even tried / considered anything outside of termux + unexpected keyboard, and I can't imagine anything improving my experience.
what makes juicessh so good? I guess I'm asking for a "Convince me to try it" style review of juice.
"I guess I'm asking for a "Convince me to try it" style review of juice"
Notice this is about juicessh becoming unusable and no longer having any support. That should satisfy you.
I used JuiceSSH many years ago, had the Pro version when it was briefly free once. I've used Termux for years now and it seems better to me. You can set up ssh keys and aliases like usual, multihop works. I think I used to use Hacker's Keyboard but now I use AnySoftKeyboard since it had better alt layout support (e.g. Dvorak, Workman). I've got a row at the top with ctrl, tab, arrows, esc... It even works to do C-a, C-c, C-v in other apps. I'd recommend the combo. All available from F-Droid.
I bought Juice pro many years ago and use it daily on my phone and Tablet. I like how it gives my one click access to my handful of servers, and I liked the syncing between devices. I started using Termux last week and it seems like a decent alternative. The copy and paste is nicer on JuiceSSH, and I think it is more immune from getting disconnected if you switch to another app during a session.
For my few emergencies ConnectBot worked quite well as an ssh client for me, including port forwarding (so i could use VNC sessions to unlock a boot issue in a VM using some VNC app)
I haven't used my Pro purchase in years, but if I did want to ssh from my phone today, I'd use the newish Terminal app, available since Android 15. It's a full Debian virtual machine.
I'm a big fan of Revanced, but I haven't heard of Morphie - do you have a link for it? (I tried searching, but all I'm coming up with are cosmetics, chargers, and an IRC app.)
Edit: found it: https://morphe.software/ - looks like it's sort of an offshoot of ReVanced that only supports Youtube at the moment.
And, for those who weren't aware of ReVanced, see https://revanced.app/ - it was originally just a tweaked version of the YouTube app called Vanced (an "advanced" YouTube app, but without the "ad"s ;) - but now it's a tool that can patch a bunch of different apps.
Yikes. I also just noticed that all the plugins (part of the pro feature set) rely on separate apk downloads from the Play Store, which all appear to be dead/delisted. This is really a shame, I too have thought of this as "the best" Android SSH client in the past.
I get it why an article like this is being posted, but I’m also worried that it’s jumping to conclusions.
Devs/support get overwhelmed, apps get buggy. A better course of action to me seems: reporting a broken app, requesting refund, waiting for the fix and switching to an alternative in the meantime.
I also dislike that this behavior could be a reason against sideloading, especially if made more popular.
It worked for years with no/few changes. Then the price increases and pro features stop working.
I'm not too likely to give the devs the benefit of the doubt. Patch out the 'pro' check and release an update. Or reply to one of the many new 1 star reviews and say you lost access to the source code, if that's what happened.
I just tried to purchase pro from within the app just to see what the price is, and the Google Play purchase popup tells me it's not available. Interesting.
After using it for many years, I recently switched from JuiceSSH to Termius (com.server.auditor.ssh.client for disambiguation) after having some issues and seeing the writing on the wall regarding JuiceSSH. It took some customization but I was able to get it set up pretty nice and I'm happy with it.
Just a cynical observation here, but its funny how the author still hangs onto the notion that it is "the best" despite that it de facto cannot be "the best."
Also, maybe dont rely on a poorly maintained app for making secure connections to your systems? Just me?
Not trying to defend the developer here but they went really silent once before like this. Then came out of the gate with a bunch of updates and new features.
I'm hoping they've just got really busy with life, I know when I emailed them before they have been responsive and helpful.
I mean hell they might have died? Does the Store have a process for this?
This app has been around a long time so I don't understand the rugpull comments.
Also the syned keys are (supposedly, I guess we don't have the source) encrypted so even if the dev is no longer active that aspect should be secure I hope.
My Pro features still seem to be working for me. EDIT: No, I see now that Cloud Sync isn't a thing anymore. Looks like it's really lost its backend servers.
The article says "the purchase made in 2019 is not recognized anymore". The seller unilaterally taking back something you previously bought, especially without a refund, is a rug pull.
I have been unable to find a SSH app for iOS that I like since I switched from Android. Just one of many reasons I will be switching back to Android for my next phone.
cube00|1 month ago
Finally this is getting traction after leaving many of us out of pocket.
Both developers [1] are working in management at Microsoft and AWS while ignoring emails, leaving JuiceSSH to rot because they couldn't be bothered to wrap up cleanly (refund, release a final update with pro features enabled, release the source code etc.)
Paul Maddox [2]: Director - Cloud & AI Solutions Engineering @ Microsoft - last reposted a month ago
Tom Maddox [3]: Head of AWS Solutions Architecture for Local Markets - last commented two months ago
Don't bother going back to Google either. A Play store "support specialist" just told me:
I tried to create a refund request but its not allowing to create one since the date of the transaction is out of our refund policy as we can only process refunds for up to 120 days only after the transaction was charged.
[1]: https://juicessh.com/about or https://sonelli.com/about
[2]: https://www.linkedin.com/in/paul-maddox
[3]: https://www.linkedin.com/in/tom-maddox-87236b27
opello|1 month ago
https://sonelli.com/
I reactivated my license a few months ago using the in-app functionality but I'm not quite sure when I'm afraid.
Zenul_Abidin|1 month ago
saghm|1 month ago
In other words, any Google Play app is allowed to just pull the plug on features after four months and pocket the money. Wonderful...
tiagod|1 month ago
I thought I already bought it years ago, but the app asked me to pay so I bought it again. It instantly locked me out of the whole app. Later I checked and I had bought pro already in 2014 (for 5€, and I paid 30€ this time). Absolutely no answer to my emails.
Thanks for the instructions.
smileybarry|1 month ago
https://support.google.com/googleplay/answer/15574897?hl=en
The policies are "up to 48 hrs after purchase" but I'm sure "purchase does not work at all" is an exception. (It is on iOS)
TheRoque|1 month ago
Grimblewald|1 month ago
I am not contending truth here, but also I have never even tried / considered anything outside of termux + unexpected keyboard, and I can't imagine anything improving my experience.
what makes juicessh so good? I guess I'm asking for a "Convince me to try it" style review of juice.
petesoper|1 month ago
opan|1 month ago
venusenvy47|1 month ago
johannes1234321|1 month ago
For my few emergencies ConnectBot worked quite well as an ssh client for me, including port forwarding (so i could use VNC sessions to unlock a boot issue in a VM using some VNC app)
rclkrtrzckr|1 month ago
https://f-droid.org/packages/tech.lolli.toolbox
jojomodding|1 month ago
ycombinatrix|1 month ago
Lord_Zero|1 month ago
khanan|1 month ago
genpfault|1 month ago
https://f-droid.org/en/packages/org.connectbot/
https://github.com/connectbot/connectbot
degamad|1 month ago
sowbug|1 month ago
wilsonnb3|1 month ago
Good option for Pixel owners or phones with MediaTek chips though.
preisschild|1 month ago
sunnyam|1 month ago
cremp|1 month ago
nfriedly|1 month ago
Edit: found it: https://morphe.software/ - looks like it's sort of an offshoot of ReVanced that only supports Youtube at the moment.
And, for those who weren't aware of ReVanced, see https://revanced.app/ - it was originally just a tweaked version of the YouTube app called Vanced (an "advanced" YouTube app, but without the "ad"s ;) - but now it's a tool that can patch a bunch of different apps.
aposm|1 month ago
esseph|1 month ago
Also, Mosh shell support for sshing in degraded connection environments!
ggm|1 month ago
I think ed25519 would be both shorter sigs in authorised_keys and definitely NOT what I used "back then"
saidinesh5|1 month ago
znpy|1 month ago
thih9|1 month ago
Devs/support get overwhelmed, apps get buggy. A better course of action to me seems: reporting a broken app, requesting refund, waiting for the fix and switching to an alternative in the meantime.
I also dislike that this behavior could be a reason against sideloading, especially if made more popular.
BenjiWiebe|1 month ago
Complete silence + taking money...
DeathArrow|1 month ago
PortableCode|1 month ago
arendtio|1 month ago
[1]: https://news.ycombinator.com/user?id=alankay
bakugo|1 month ago
nisegami|1 month ago
gorkish|1 month ago
Also, maybe dont rely on a poorly maintained app for making secure connections to your systems? Just me?
papr8ka|1 month ago
[deleted]
InMice|1 month ago
pelagicAustral|1 month ago
Really? I always gave that award to Termius, which is kind of my second best behind Servercat which I miss very dearly from the iOS environment.
Arrowmaster|1 month ago
papr8ka|1 month ago
[deleted]
TheRoque|1 month ago
stonecharioteer|1 month ago
anta40|1 month ago
unknown|1 month ago
[deleted]
JorgeGT|1 month ago
simlevesque|1 month ago
I bought JuiceSSH too but I didn't use it that much. It's a shame they did what they did.
rclkrtrzckr|1 month ago
twosdai|1 month ago
Banditoz|1 month ago
kjs3|1 month ago
imcritic|1 month ago
nottorp|1 month ago
ilvez|1 month ago
muppetman|1 month ago
My Pro features still seem to be working for me. EDIT: No, I see now that Cloud Sync isn't a thing anymore. Looks like it's really lost its backend servers.
josephcsible|1 month ago
The article says "the purchase made in 2019 is not recognized anymore". The seller unilaterally taking back something you previously bought, especially without a refund, is a rug pull.
unknown|1 month ago
[deleted]
FAFOAlex|1 month ago
[deleted]
dstnn|1 month ago
netsharc|1 month ago
1f60c|1 month ago
blibble|1 month ago
who knows what's coming next?
__float|1 month ago
dcdc123|1 month ago
unknown|1 month ago
[deleted]
awill|1 month ago
I bought JuiceSSH years ago on Android and it worked great, but I agree it's degraded, and I couldn't find an equivalent I liked.
iOS has multiple apps that beat JuiceSSH. I use Termix and it's really, really good.
tssva|1 month ago