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bmenrigh | 1 month ago

Charles Schwab has something very similar. They keep unenrolling me from their paperless thing and then send me a letter every month telling me they unenrolled me because emails aren't being delivered.

But I get their emails just fine. It's their tracking that (intentionally) isn't working.

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fooqux|1 month ago

Capital One is the same. I eventually stopped caring; I know these paper mailings are costing them money. Maybe they'll get the point someday.

WorldMaker|1 month ago

An issue is the number of banks now charging you back for paper services. At least one of my banks the fee is now $15/month for paper statements. That's way more than postage.

I'd almost prefer paper statements from a few of my accounts, but not enough to pay for it directly.

6ak74rfy|1 month ago

Maybe this is what's happening to me at Fidelity. They keep complaining about my email on custom domain but the Protonmail address works fine. I use different apps for the two because PM doesn't support IMAP, so maybe PM doesn't block the tracking pixels but the other one does.