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aksss | 1 month ago
I think the takeaway for security teams is that you shouldn't let the customer "authorize" what is otherwise criminal activity warranting a police response without getting some air cover from the enforcement side. Coordinating that is the customer's burden to bear and that cover should be secured before letting them hand-wave away the risks with a "just have the police call me and I'll clear it all up". In hindsight only, when you look at it like that, the security team was not covering their ass appropriately. In a perfect world, you'd assume there's some better planning and communication going on behind the curtain. In the real world, you need more than the flimsy "guarantee" of calling a guy who knows a guy in the middle of the night. At the very least, that get out of jail free card should have had as signatories judiciary representation and enforcement representation (e.g. sheriff).
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