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noitpmeder | 1 month ago
Read the terms and conditions of your model provider. The document you signed, regardless if you read or considered it, explicitly removes any negative consequences being passed to the AI provider.
Unless you have something equally as explicit, e.g. "we do not guarantee any particular outcome from the use of our service" (probably needs to be significantly more explicitly than that, IANAL) all responsibility ends up with the entity who itself, or it's agents, foists unreliable AI decisions on downstream users.
Remember, you SIGNED THE AGGREMENT with the AI company the explicitly says it's outputs are unreliable!!
And if you DO have some watertight T&C that absolves you of any responsibility of your AI-backed-service, then I hope either a) your users explicitly realize what they are signing up for, or b) once a user is significantly burned by your service, and you try to hide behind this excuse, you lose all your business
ceejayoz|1 month ago
One in which you sell yourself into slavery, for example, would be illegal in the US.
All those "we take no responsibility for the [valet parking|rocks falling off our truck|exploding bottles]" disclaimers are largely attempts to dissuade people from trying.
As an example, NY bans liability waivers at paid pools, gyms, etc. The gym will still have you sign one! But they have no enforcement teeth beyond people assuming they're valid. https://codes.findlaw.com/ny/general-obligations-law/gob-sec...
noitpmeder|1 month ago
"But the AI wrote the bug."
Who cares? It could be you, your relative, your boss, your underling, your counterpart in India, ... Your company provided some reasonable guarantee of service (whether explitly enumerated in a contact or not) and you cannot just blindly pass the buck.
Sure, after you've settled your claim with the user, maybe TRY to go after the upstream provider, but good luck.
(Extreme example) -- If your company produces a pacemaker dependent on AWS/GCP/... and everyone dies as soon as cloudflare has a routing outage that cascades to your provider, oh boy YOU are fucked, not cloudflare or your hosting provider.