[mathrawka]

You are funny. Anthropic refuses to issue refunds, even when they break things.

I had an API token set via an env var on my shell, and claude code changed to read that env var. I had a $10 limit set on it, so found out it was using the API, instead of my subscription, when it stopped working.

I filed a ticket and they refused to refund me, even though it was a breaking change with claude code.

[TOMDM]

Anthropic just reduced the price of the team plan and refunded us on the prior invoice.

YMMV

[MichaelZuo]

So they have no durable principles for deciding who or what to refund… doesnt that make them look even worse…?