[no-name-here]

The 'next' comment after yours is "Alternate headline: Waymo saves child's life" and the 'prev' comment is "A human driver would most likely have killed this child. That's what should be on the ledger." - would either of those be less 'callous and clinical'?

Other accident reports I've seen (NTSB, etc) often seem to take a similar approach - is it a bad thing?

Or what kind of language wouldn't make you 'want not to use their service'?