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_drg9 | 29 days ago

The quota we needed increased far beyond the usual was the YouTube API. The startup was a media editing and publishing tool, with a feature to upload videos to YouTube on your behalf. Uploading a video requires a ton of quota, which they gave us.

Regardless, dropping all quotas to 0 effectively killed our GCP account.

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vrosas|29 days ago

Interesting. I guess we’ve learned an important lesson in not building businesses around APIs that don’t have an SLA…

_drg9|29 days ago

That was just a feature of the product to be helpful. Not a core function at all.

Dylan16807|29 days ago

How many services have meaningful SLAs for extreme downtime?

Github and (parts of) AWS will give you a small discount at 0.1% downtime, a bigger discount at 1% downtime, and AWS will refund the whole month for 5% downtime. But beyond that they don't care. If a particular customer gets no service at all then their entire $0 gets refunded and that's it.