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_drg9 | 1 month ago

That was just a feature of the product to be helpful. Not a core function at all.

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MichaelZuo|29 days ago

If you werent willing to pay for an SLA, and they clearly werent going to offer one to you… why is it surprising if literally no promises were made in writing?

Why would they intentionally lose money on your private commercial activity without even that?

Dylan16807|28 days ago

> werent willing to pay for an SLA

According to who?

> no promises were made in writing

Most big businesses won't promise anything. That doesn't make their actions reasonable.

> Why would they intentionally lose money

You made this up.

Also if they were losing money on some feature, they could change the quota for just that feature.