[lmm]

If running your business to '90s standards is acceptable, sure, you can use AI to automate your manual processes with the same error rate and keep doing the same thing indefinitely.

But if the competitors have real software engineers and have used them to actually improve reliability, you'll be left behind.

[rglullis]

What software engineers are being hired to work on:

    - A facilities management company
    - A bar/restaurant with a staff of 8
    - An Architecture office
    - A Law Firm with 10 associates
    - A day care
    - A car repair shop
    - A cement factory 
    - A family-owned hotel 
    - A conference/event organizer
    - A video production crew
    - A roofing company

[lmm]

Ok, but if your competitors are getting/using software from a supplier who has real software engineers, and using that to operate at a higher level of reliability, then the same argument goes through.