[boondongle]

The real problem is just the volatility for the employees. Unless Board of Directors/Owners punish downtime, you risk a dark pattern of uptime just being a nice-to-have when I can just replace any expertise with the next kid out of college + Claude.

So you really need customers to react. And this isn't theoretical - people have already lost their jobs and there's really, really good people in the market available right now.