Whenever something like this comes out, it's a good moment to find people with no critical thinking skills who can safely be ignored. Driving a waymo like an RC car from the philippines? you can barely talk over zoom with someone in the philippines without bitrate and lag issues.
I haven't read anything about this but I would also suppose long distance human intervention cannot be done for truly critical situations where you need a very quick reaction, whereas it would be more appropriate in situations where the car has stopped and is stuck not knowing what to do. Probably just stating the obvious here but indeed this seems like something very different from an RC car kind of situation.
The word "loop" here has multiple meanings. Only one is what you mean and the other person responding to you has understood another.
The first is the DDT control loop, what a human driver does. Waymo's remote assistants aren't involved in that. The computer always has responsibility for the safety of the vehicle and decisionmaking while operating, which is why Waymo's humans are remote assistants and not remote drivers. Their safety drivers do participate in the DDT loop, hence the name.
But there's also another "loop" of human involvement. Sometimes the vehicle doesn't understand the scene and asks humans for advice about the appropriate action to take. It's vaguely similar to captchas. The human will usually confirm the computer's proposed actions, but they can also suggest different actions. The computer the advice as a prior to continue operating instead of giving up the DDT responsibility. There's very likely a closely monitored SLA between a few seconds to a few minutes on how long it takes humans to start looking at the scene.
If something causes the computer to believe the advice isn't safe, it will ignore it. There have been cases where Waymos have erroneously detected collisions and remote assistants were unable to override that decisionmaking. When that happens, a vehicle recovery team is physically sent out to the location. The SLA here is likely between tens of minutes and a couple hours.
FL33TW00D|23 days ago
Listen to the statement.
The operators help when the Waymo is in a "difficult situation".
Car drives itself 99% of the time, long tail of issues not yet fixed have a human intervene.
Everyone is making out like it's an RC car, completely false.
ChadNauseam|23 days ago
MillionOClock|23 days ago
unknown|23 days ago
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thethimble|23 days ago
Having humans in the loop at some level is necessary for handling rare edge cases safely.
AlotOfReading|23 days ago
The first is the DDT control loop, what a human driver does. Waymo's remote assistants aren't involved in that. The computer always has responsibility for the safety of the vehicle and decisionmaking while operating, which is why Waymo's humans are remote assistants and not remote drivers. Their safety drivers do participate in the DDT loop, hence the name.
But there's also another "loop" of human involvement. Sometimes the vehicle doesn't understand the scene and asks humans for advice about the appropriate action to take. It's vaguely similar to captchas. The human will usually confirm the computer's proposed actions, but they can also suggest different actions. The computer the advice as a prior to continue operating instead of giving up the DDT responsibility. There's very likely a closely monitored SLA between a few seconds to a few minutes on how long it takes humans to start looking at the scene.
If something causes the computer to believe the advice isn't safe, it will ignore it. There have been cases where Waymos have erroneously detected collisions and remote assistants were unable to override that decisionmaking. When that happens, a vehicle recovery team is physically sent out to the location. The SLA here is likely between tens of minutes and a couple hours.
mrcwinn|23 days ago