1000%. When the sale doesn't go through, it's the salesperson's fault. When the product doesn't work, it's the "real" engineer's fault. When everything works, the client gives you a high five.
If you don't know the answer, you can ask one of the "real" engineers.
As long as you show up with a smile on your face and the demo kinda works during the call, you're 10/10.
At FAANG companies, you generally get paid at a level above your technical role; for example, if you have a mid-level engineer's coding ability but can also talk to customers, you'll generally be paid a senior engineer's salary.
Some days, I don't understand why everyone doesn't want this job. But then I'll talk to the product engineers on my team, and they'll thank me for talking to the customers so they can focus on coding. I think it's really a personality/preference thing.
Yup, it is. It's my bread and butter too. So much so I decided to just do it for myself and start my own consulting company.
Being a solutions engineer at the right companies means you get to be one of the few people with full end-to-end visibility of the entire lifecycle of both a client and the technology adoption, deployment, optimization, maintenance, etc. process. And you'll get to see it dozens or hundreds of times for a variety of clients across industries. Again though, totally depends on the company.
jameshush|23 days ago
If you don't know the answer, you can ask one of the "real" engineers.
As long as you show up with a smile on your face and the demo kinda works during the call, you're 10/10.
At FAANG companies, you generally get paid at a level above your technical role; for example, if you have a mid-level engineer's coding ability but can also talk to customers, you'll generally be paid a senior engineer's salary.
Some days, I don't understand why everyone doesn't want this job. But then I'll talk to the product engineers on my team, and they'll thank me for talking to the customers so they can focus on coding. I think it's really a personality/preference thing.
cootsnuck|23 days ago
Being a solutions engineer at the right companies means you get to be one of the few people with full end-to-end visibility of the entire lifecycle of both a client and the technology adoption, deployment, optimization, maintenance, etc. process. And you'll get to see it dozens or hundreds of times for a variety of clients across industries. Again though, totally depends on the company.
bigtones|23 days ago