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PranayKumarJain | 23 days ago

This is neat. A couple test cases that have bitten us on real voice agent deployments (beyond noise/accents):

- Barge-in / interruption: user starts talking mid-agent-sentence, agent should stop + recover state. - DTMF flows + mixed-mode ("press 1", then spoken intent). Also: false DTMF (ASR hears "one" as tone). - Silence / dead air / voicemail: detect long silence, prompt once, then gracefully end; detect voicemail greeting. - Transfers: warm vs cold transfer, verifying you actually bridged the call + preserving context. - Telephony weirdness: jitter/packet loss, codec changes (PCMU vs OPUS), partial transcripts, delayed ASR. - Guardrails: PII capture + confirmation, profanity de-escalation, "agent must not comply" tests.

One UX thought: record/replay (store the raw audio + timing) so regressions are deterministic and you can run “golden” call fixtures in CI without placing a real call every time.

(We build production voice agents at eboo.ai; happy to share a small bundle of “gotcha” scenarios if useful.)

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djp2803|22 days ago

Thanks Pranay for sharing this!, how are you testing your agent deployments today? is it vibe testing or automated?