Like many people in the working world, he likely knew his company's policy but did not consider it important to know the reason, only to stand by the policy.
They should have known better. It was their job to sell the box. Instead they wasted a tonne of their clients money on a proof-of-concept for something that was never going to work. Using the word 'impossible' was probably also a big error. If it can perform computations, nothing is impossible, but some things are certainly not recommended.
Probably they mentioned something like: "Not possible with current hardware speed" just to be translated as "impossible" since the recollection is second-hand.
kcexn|22 days ago
pvtmert|21 days ago